SMB Account Manager - Advertising
SMB Account Manager - Advertising

SMB Account Manager - Advertising

Full-Time 30000 - 40000 ÂŁ / year (est.) Home office (partial)
Native

At a Glance

  • Tasks: Manage a portfolio of SMB advertisers, ensuring client success and campaign effectiveness.
  • Company: Fast-growing company transforming student experiences through innovative advertising.
  • Benefits: 25 days off, pension contributions, share options, and work-from-home budget.
  • Other info: Diverse and inclusive environment with excellent growth opportunities.
  • Why this job: Join a market leader and help brands connect with students meaningfully.
  • Qualifications: Experience in account management or customer-facing roles; strong communication skills.

The predicted salary is between 30000 - 40000 ÂŁ per year.

About Us

Native is a fast-growing, innovative company dedicated to transforming the student experience by connecting world-class brands with students on campus and beyond. Our student advertising platform unifies the on-campus advertising opportunity, making it easy for brands such as Deliveroo, Samsung, and Lloyds to connect meaningfully with student audiences across the UK. With a unique mix of local, regional, and national advertisers, native combines the scale of a national footprint with the power of highly targeted student communities. Our tailored advertising propositions help brands deliver short‑term campaign success while driving long‑term customer acquisition. The market opportunity is significant. Native is the market leader in on-campus advertising, and as our client base continues to scale, we are evolving our commercial model to build deeper expertise, stronger partnerships, and more repeatable growth.

The Opportunity

The SMB Account Manager is responsible for managing a high-volume portfolio of Small and Medium Business advertisers, focusing on retention, repeat spend, and account growth. This role is intentionally category-based. Success comes from strong product knowledge, clear communication, and the ability to manage multiple accounts efficiently. You’ll help SMB clients get value from native quickly, run effective campaigns, and return again.

What You’ll Be Working On

  • Managing a high-volume portfolio of SMB advertisers with clear revenue and retention targets
  • Acting as the primary point of contact for your accounts, ensuring a smooth and positive client experience
  • Advising clients on suitable native products and packages based on their goals and budgets
  • Renewing, upselling, and cross‑selling activity in a straightforward, value‑led way
  • Working closely with Campaign Management to ensure campaigns are delivered accurately and on time and responding quickly and clearly to client queries and requests
  • Managing pipeline, renewals, and forecasting accurately via CRM tools

What We’re Looking For

  • Experience in account management, sales support, or customer‑facing roles
  • Comfortable managing multiple accounts and priorities at pace
  • Clear, confident communicator who can explain products simply and effectively
  • Commercially aware and comfortable having pricing and renewal conversations
  • Organised and process‑driven, with good attention to detail
  • Resilient and adaptable; you don’t get flustered by volume or change
  • Curious and proactive in spotting opportunities for account growth

Why This Role Works

This role is about consistency and momentum, not complexity. It’s a good fit if you enjoy:

  • Helping clients succeed quickly
  • Managing many relationships simultaneously
  • Working in a fast‑moving, structured environment

Whats In It For You

  • Pension contributions of 5%
  • 25 days off (excluding bank holidays)
  • Day off on your birthday
  • Share options for all
  • Work‑from‑home set‑up budget
  • Season ticket loan scheme
  • Paid maternity, paternity, adoption or shared parental leave

Equal Opportunity Statement

We are actively creating an equitable environment for everyone at native to thrive. Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at native. At native, we embrace diversity in all of its forms and foster an inclusive environment for all people to do the best work of their lives with us.

SMB Account Manager - Advertising employer: Native

Native is an exceptional employer that prioritises employee growth and a supportive work culture, making it an ideal place for those looking to thrive in the fast-paced advertising industry. With benefits like generous pension contributions, ample holiday leave, and a commitment to diversity and inclusion, employees are empowered to succeed while enjoying a balanced work-life dynamic. Located in the heart of the UK, Native offers a unique opportunity to connect with world-class brands and make a meaningful impact on the student experience.
Native

Contact Detail:

Native Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land SMB Account Manager - Advertising

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that SMB Account Manager role.

✨Tip Number 2

Prepare for those interviews by researching the company and its clients. We want you to show off your knowledge about Native and how you can help their SMB advertisers succeed. It’ll make you stand out from the crowd!

✨Tip Number 3

Practice your pitch! You’ll need to communicate clearly and confidently about your experience and how it relates to managing multiple accounts. We suggest doing mock interviews with friends or family to get comfortable.

✨Tip Number 4

Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at Native. Plus, it shows you’re proactive and ready to dive into the world of student advertising.

We think you need these skills to ace SMB Account Manager - Advertising

Account Management
Sales Support
Customer-Facing Skills
Communication Skills
Product Knowledge
Client Relationship Management
Organisational Skills
Attention to Detail
Commercial Awareness
Forecasting
CRM Tools Proficiency
Resilience
Adaptability
Proactive Problem-Solving

Some tips for your application 🫡

Show Your Passion for Student Engagement: When writing your application, let us see your enthusiasm for connecting brands with students. Share any relevant experiences or ideas you have about enhancing the student experience, as this aligns perfectly with our mission at Native.

Highlight Your Account Management Skills: Make sure to emphasise your experience in managing multiple accounts and your ability to communicate clearly. We want to know how you've successfully retained clients and driven growth in previous roles, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. Use simple language to explain your skills and experiences, as we appreciate clarity and directness. Remember, we’re looking for someone who can communicate effectively with our SMB clients.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!

How to prepare for a job interview at Native

✨Know Your Stuff

Make sure you have a solid understanding of Native's advertising platform and the specific needs of SMB clients. Research their current clients and campaigns to show that you’re genuinely interested in how they operate.

✨Communicate Clearly

Practice explaining complex concepts in simple terms. As an SMB Account Manager, you'll need to convey product benefits effectively, so think about how you can break down your communication for clarity.

✨Showcase Your Organisational Skills

Be prepared to discuss how you manage multiple accounts and priorities. Bring examples of tools or methods you use to stay organised, as this role requires juggling various tasks efficiently.

✨Be Proactive and Curious

Demonstrate your curiosity by asking insightful questions about the company’s growth and future plans. Show that you’re not just looking for a job, but are eager to contribute to Native’s success and spot opportunities for account growth.

SMB Account Manager - Advertising
Native

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>