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- Tasks: Perform maintenance tasks and deliver excellent customer service to residents.
- Company: Join Native Communities, specialists in thriving and sustainable developments.
- Benefits: Enjoy a pension scheme, health plans, discounts, and paid volunteer time.
- Other info: Diverse and inclusive workplace where your unique contributions matter.
- Why this job: Be part of a team that values your skills and fosters growth.
- Qualifications: Experience in maintenance and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
This is an exciting opportunity to join our operational team as a Maintenance Technician. The role of Maintenance Technician is an integral part of the team. You will be responsible for all maintenance tasks on site and for delivering excellent customer service to our residents. You will be friendly, approachable, and have a can-do attitude. As a Maintenance Technician, you will complete technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet the highest standards for cleanliness, safety, appearance, and functionality.
Responsibilities include:
- Complete assigned work orders generated from resident requests as a Maintenance Technician.
- Diagnose the cause of defects or problems and make repairs in line with policies, procedures, and safety standards.
- Perform inspections, repairs, and general upkeep of apartments and communal spaces.
- Maintain accurate documentation and complete service records on time.
- Deliver exceptional customer service in all resident interactions.
- Work as part of a team, supporting a collaborative and open culture.
- Uphold company policies and procedures at all times.
About You:
- Experience in maintenance or a similar technical trade.
- Proficient in delivering excellent customer service in a resident-facing role.
- Excellent written and spoken English.
- Strong organisational and communication skills.
- Professional, approachable, and well-mannered.
- Effective team player with a proactive approach.
- Able to follow policies and procedures with attention to detail.
Benefits of Being a Native:
- Company Pension Scheme (NEST)
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays
Diversity & Inclusion: Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can thrive. We celebrate your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We believe our success lies in diversity of thought from all Natives, which is central to our mission of creating sustainable communities with soul. We welcome applications from everyone, and once you’re a Native, your differences will make all the difference.
How to Apply: If you’re as passionate as we are about people and beautiful buildings — apply today to become our next Maintenance Technician.
Maintenance Technician employer: Native
Contact Detail:
Native Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Native Communities. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Maintenance Technician, you'll be interacting with residents regularly. Think of examples from your past experiences where you've delivered excellent service and be ready to share those stories during your interview.
✨Tip Number 3
Show off your technical skills! Be prepared to discuss your experience in maintenance or similar trades. Bring up specific tasks you've handled, like repairs or inspections, to demonstrate your hands-on expertise and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Maintenance Technician
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love friendly and approachable candidates, so don’t be afraid to show us your can-do attitude and how you connect with people.
Tailor Your Experience: Make sure to highlight your relevant experience in maintenance or similar trades. We want to see how your skills align with the responsibilities of a Maintenance Technician, so be specific about your past roles and achievements.
Keep It Clear and Concise: We appreciate clear communication, so keep your application straightforward. Use bullet points for your skills and experiences, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Native
✨Know Your Stuff
Make sure you brush up on your technical skills and knowledge related to maintenance tasks. Be ready to discuss specific repairs you've handled in the past and how you diagnosed issues. This shows you're not just a people person, but also technically savvy!
✨Show Off Your Customer Service Skills
Since this role involves interacting with residents, prepare examples of how you've delivered excellent customer service before. Think about times when you went above and beyond to help someone, as this will highlight your friendly and approachable nature.
✨Be a Team Player
Native Communities values collaboration, so be prepared to talk about your experience working in teams. Share stories that demonstrate your proactive approach and how you support your colleagues, as this will resonate well with their team-oriented culture.
✨Attention to Detail is Key
In maintenance, details matter! Bring up instances where your attention to detail made a difference, whether it was in completing work orders accurately or ensuring safety standards were met. This will show that you can uphold company policies and procedures effectively.