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- Tasks: Ensure smooth operations and provide top-tier service during overnight hours.
- Company: Join Native Communities, specialists in creating thriving and sustainable environments.
- Benefits: Enjoy a pension scheme, health plans, discounts, and paid volunteer time.
- Other info: Be part of an inclusive team that values your unique contributions.
- Why this job: Make a real impact by ensuring residents feel safe and valued every night.
- Qualifications: Experience in customer service and ability to work night shifts required.
The predicted salary is between 24000 - 30000 £ per year.
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients. This is an exciting opportunity to join our operational team as a Night Community Host.
We are seeking a reliable, professional, and customer-oriented Night Community Host to join our team and ensure smooth operations during the overnight hours. You will be dedicated to providing top-tier service and maintaining a secure environment for our residents. Each night will be unique, requiring an ability to prioritise, multi-task, think creatively, take initiative and ownership, and employ a diverse set of interpersonal and organisational skills.
As a Night Community Host, your primary focus will be making sure our residents feel safe and secure. You will bring positive energy to each interaction, resolve issues quickly and effectively, and make everyone feel welcome and appreciated. It’s about first impressions, so you’ll take great pride in your presentation, and this will reflect in your front of house which you’ll keep clean, smart and welcoming at all times.
If you’re ready to be our next Night Community Host and proud Native, you’ll probably:
- Have proven experience in residential services, leasing, guest relations, hospitality, or similar, demonstrating a strong customer service background.
- Be able to work night shifts and have previous experience of this shift pattern.
- Be proficient in delivering exceptional customer service within a customer-facing role.
- Have excellent written and spoken English.
- Possess strong IT skills including MS Word, Excel & Outlook (training provided for our internal systems).
- Have excellent relationship-building skills with both new and long-term residents and team members.
- Be efficient, organised, and an excellent communicator with a professional and well-mannered nature.
- Thrive in a team dynamic and contribute to an open and supportive culture.
- Have the ability to follow company policies and procedures consistently.
About Us: We are Native Communities. We specialise in operating £3bn of mixed-use, residential and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work, and spend time. Our people are our superpower. Join Native, and you’ll work alongside the best and brightest in property, hospitality, technology and marketing – in an environment where your talents are valued, nurtured and developed.
Benefits of being a Native include:
- Company Pension Scheme provided by NEST
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays
At Native Communities, we believe our communities are stronger when people from all walks of life come together. Being a truly inclusive employer means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We welcome applications from everyone interested in working with us. And once you’re a Native, your differences will make all the difference. If you’re as passionate as we are about people and beautiful buildings, we’d love to hear from you!
Nights Community Host in London employer: Native
Contact Detail:
Native Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Community Host in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and residential services sectors. Attend local events or join online groups where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research Native Communities and understand their values and mission. Think about how your experience aligns with their needs as a Night Community Host. Practise common interview questions and be ready to showcase your customer service skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your positive energy shine through. Be friendly, approachable, and professional. First impressions matter, so make sure you’re presenting yourself in the best light.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Native Communities team. Don’t miss out on this opportunity!
We think you need these skills to ace Nights Community Host in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our mission at Native Communities.
Tailor Your Experience: Make sure to highlight your relevant experience in residential services or hospitality. We’re looking for someone who can deliver exceptional customer service, so share specific examples of how you've done this in the past!
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Pay attention to your presentation, grammar, and spelling – it reflects your attention to detail and commitment to quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Community Host position. Plus, it’s super easy!
How to prepare for a job interview at Native
✨Know the Company Inside Out
Before your interview, take some time to research Native Communities. Understand their mission, values, and the types of developments they operate. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Community Host, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for residents or guests. Highlight your ability to resolve issues quickly and maintain a positive atmosphere, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Organisational Skills
Since the role requires multitasking and prioritising, think of specific instances where you successfully managed multiple responsibilities. Be ready to discuss how you stay organised during busy periods, especially during night shifts, to ensure everything runs smoothly.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what a typical night looks like for a Community Host. This shows that you’re engaged and serious about the role, plus it gives you valuable insights into whether this is the right fit for you.