General Manager - Multi-Site in London

General Manager - Multi-Site in London

London Full-Time No working from home possible
Native

General Manager – Multi-Site

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Greystar recently acquired Native Communities, specialists in operating small to large-scale living, commercial and mixed-use developments in the UK. Native have built a solid reputation for creating thriving and sustainable communities that consistently outperform, delivering enhanced returns for clients.

About the Role

General Manager

We are looking for a General Manager, a strong and vibrant leader to guide our onsite teams, ensuring excellence across all departments including Customer Service, Facilities Management, Health & Safety and Leasing.

As a General Manager, you will be responsible for managing the residential operating budget and ensuring our team delivers a world-class customer experience across all touchpoints. You will also oversee commercial tenants, events partnerships, and community engagement to ensure we deliver our mission of creating sustainable communities with soul.

What You’ll Be Doing

  • Lead onsite operations with excellence as a General Manager.
  • Manage customer service, facilities, leasing, and health & safety standards.
  • Take ownership of the residential operating budget and ensure efficiency.
  • Build strong relationships with commercial tenants and community partners.
  • Drive engagement initiatives and maintain the asset to the highest quality.
  • Collaborate with the Regional Head of Operations to deliver business improvements.

About You

  • Experience within BTR, property, hospitality, or leisure at a senior manager level.
  • Strong passion for customer service and ensuring excellence.
  • Skilled at leading diverse operational teams and inspiring high performance.
  • Knowledge of building operations, statutory obligations, and health & safety.
  • Clear, calm, and confident communicator with strong leadership qualities.
  • Highly organised, methodical, and able to deliver under pressure.
  • Able to maintain confidentiality and discretion at all times.

Benefits

As an General Manager, you’ll enjoy:

  • Company Pension Scheme
  • Cycle to Work Scheme
  • 24/7 Employee Assistance Programme
  • Westfield Health Cash Plan
  • Life Assurance
  • Referral Scheme
  • Paid Volunteer Time

How to Apply

If you’re as passionate as we are about people and beautiful buildings — apply today to become our next General Manager.

Native

Contact Details:

Native Recruitment Team