At a Glance
- Tasks: Lead campaign delivery, manage a team, and ensure smooth execution of engaging student campaigns.
- Company: Dynamic startup focused on connecting students, universities, and advertisers.
- Benefits: Competitive salary, remote work, generous leave, and share options.
- Other info: Embrace diversity and grow in an inclusive workplace.
- Why this job: Join a fast-paced environment and make a real impact on student engagement.
- Qualifications: 5+ years in operations, team management, and strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Hybrid (2 / 3 days in the office)
native has been building for 10 years, but we're still very much a startup: fast-moving, ambitious, and building with intent. We're creating the infrastructure that connects students, Students’ Unions, universities, and advertisers through a managed marketplace. Our goal is to deliver for students by increasing student engagement while enabling Students’ Unions to secure sustainable funding. For advertisers, we offer meaningful, measurable routes to student audiences. The more aligned these incentives are, the more defensible and scalable our business becomes.
The Campaign Delivery team is the operational engine behind native’s growth, responsible for delivering campaigns that engage students and achieve advertiser objectives across fairs and our digital advertising products. Working cross-functionally with Partnerships, Sales, Creative Production, Logistics, Staffing, and external venue partners, the team ensures campaigns are executed efficiently, compliantly, and to a consistently high standard. As the team scales, operational excellence, strategic leadership, and proactive problem-solving are critical to ensuring smooth delivery across our campaign portfolio.
The Campaign Delivery Lead, reporting to the Head of Campaign Management, manages daily operations within the Campaign Delivery team. Supervising a small team of Campaign Delivery Managers, you will ensure campaigns are executed effectively, efficiently, and on schedule. You will bridge strategic oversight and ground level execution, coordinating resources and troubleshooting challenges in real time, ensuring smooth delivery and high quality client experiences.
- Directly supervising Campaign Managers, providing guidance, feedback, and hands-on support to manage operational challenges
- Managing relationships with Students’ Unions, venues, and external/internal stakeholders to ensure smooth campaign execution
- Ensuring daily operational excellence, overseeing timelines, deliverables, and resource allocation to meet campaign objectives
- Coordinating closely with the Head of Campaign Management to implement strategic initiatives, workflow improvements, and best practices across the team
- Collaborating cross-functionally with Logistics, Staffing, Creative Production, and Partnerships to ensure campaigns are delivered seamlessly
- Analysing campaign and operational performance data to identify trends, insights, and opportunities for continuous improvement
- Supporting the team through periods of ambiguity, rapid change, and high delivery volume while maintaining strong morale and operational control
- Managing deliverability checks, ensuring all campaigns meet rigorous standards, adhere to policies, and pass compliance requirements
- Acting as a point of escalation for operational issues, rapidly diagnosing problems and mobilising resources to resolve them
- Monitoring operational performance, tracking key delivery metrics, and implementing improvements based on insights and feedback
- Assisting in the onboarding, training, and development of team members, supporting their growth and enhancing overall team capability
You’ll bring vision, structure, and operational discipline to a fast-growing function. You know how to scale people-driven operations and balance commercial priorities with quality, compliance, and culture. Specifically, you will bring:
- Proven experience (5+ years) in operational roles within campaign delivery, project management, events, or account management, ideally in dynamic, fast-paced environments
- Team management experience and commitment to developing team members through mentorship, coaching and structured training
- Demonstrable leadership experience, handling operational complexities, and coordinating cross-functional activities
- Exceptional organisational skills, with a meticulous approach to planning, scheduling, and process optimisation
- Experience working with CRMs or campaign booking systems such as Salesforce or HubSpot
- Strong understanding of operational compliance, risk management, and quality assurance practices
- Commercial awareness and understanding of how campaign delivery impacts advertiser outcomes and client retention
- Excellent communication skills, adept at managing stakeholder relationships, providing clear guidance, and resolving conflicts swiftly
- Proficiency in analysing operational metrics and using data-driven insights to enhance performance and efficiency
- A calm, solutions-focused mindset, capable of thriving under pressure and adapting quickly to changing priorities
What’s in it for you:
- Base Salary: £40,000 + £20,000 OTE
- Remote-first role in the UK
- Pension contributions of 5%
- 25 days off (excluding bank holidays)
- Day off on your birthday
- Share Options for all
- Work from home set-up budget
- Season Ticket Loan Scheme
- Paid maternity, paternity, adoption or shared parental leave
Equal Opportunity Statement: We are actively creating an equitable environment for everyone at native to thrive. Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at native. At native, we embrace diversity in all of its forms and foster an inclusive environment for all people to do the best work of their lives with us.
Campaign Delivery Lead in London employer: Native
At native, we pride ourselves on being a dynamic and inclusive employer that champions employee growth and operational excellence. With a hybrid work model based in London, we offer competitive salaries, generous benefits including share options and a supportive work culture that prioritises mentorship and development. Join us to be part of a fast-paced startup environment where your contributions directly impact student engagement and advertiser success.
StudySmarter Expert Advice🤫
We think this is how you could land Campaign Delivery Lead in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Campaign Delivery Lead role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your past experiences and how they relate to campaign delivery. Use specific examples to demonstrate your operational excellence and problem-solving abilities.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process. Reach out directly to the hiring manager or team members to express your interest and ask insightful questions about the role.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in campaign delivery and operational management. This will not only boost your confidence but also show potential employers that you're committed to continuous improvement and growth.
We think you need these skills to ace Campaign Delivery Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Campaign Delivery Lead role. Highlight your relevant experience in operational roles and team management, showing us how you can bring structure and vision to our fast-paced environment.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've mentored or developed team members in the past. This will help us understand how you can support our Campaign Delivery Managers and foster a positive team culture.
Be Data-Driven:Since analysing campaign performance is key, include any experience you have with metrics and data analysis. Show us how you've used insights to improve operations or campaign outcomes in your previous roles.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Native
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission and values. Understand how they connect students, Students’ Unions, and advertisers. This will help you articulate how your experience aligns with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Campaign Delivery Lead, you'll be supervising a team. Be ready to share specific examples of how you've successfully managed teams in the past. Highlight your mentorship style and how you've helped team members grow, as this is crucial for the role.
✨Prepare for Operational Challenges
Expect questions about how you handle operational complexities and problem-solving in fast-paced environments. Think of scenarios where you've had to troubleshoot issues on the fly and be prepared to discuss your approach to maintaining high standards under pressure.
✨Data-Driven Insights Matter
Familiarise yourself with key performance metrics relevant to campaign delivery. Be ready to discuss how you've used data to drive improvements in past roles. This shows that you understand the importance of analytics in achieving advertiser outcomes and enhancing client retention.
