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- Tasks: Perform maintenance tasks and deliver top-notch customer service to residents.
- Company: Join Native Communities, experts in creating thriving, sustainable developments.
- Benefits: Enjoy a pension scheme, health plans, discounts, and paid volunteer time.
- Other info: Diverse and inclusive workplace where your unique contributions are celebrated.
- Why this job: Be part of a team that values your skills and fosters growth.
- Qualifications: Experience in maintenance and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to Native Communities. We are specialists in operating small- to large-scale living, commercial, and mixed-use developments. We create thriving, sustainable communities that consistently outperform expectations, delivering enhanced returns for our clients.
This is an exciting opportunity to join our operational team as a Maintenance Technician. The role of Maintenance Technician is an integral part of the team. You will be responsible for all maintenance tasks on site and for delivering excellent customer service to our residents. You will be friendly, approachable, and have a can-do attitude. As a Maintenance Technician, you will complete technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet the highest standards for cleanliness, safety, appearance, and functionality.
Responsibilities include:
- Complete assigned work orders generated from resident requests as a Maintenance Technician.
- Diagnose the cause of defects or problems and make repairs in line with policies, procedures, and safety standards.
- Perform inspections, repairs, and general upkeep of apartments and communal spaces.
- Maintain accurate documentation and complete service records on time.
- Deliver exceptional customer service in all resident interactions.
- Work as part of a team, supporting a collaborative and open culture.
- Uphold company policies and procedures at all times.
About You:
- Experience in maintenance or a similar technical trade.
- Proficient in delivering excellent customer service in a resident-facing role.
- Excellent written and spoken English.
- Strong organisational and communication skills.
- Professional, approachable, and well-mannered.
- Effective team player with a proactive approach.
- Able to follow policies and procedures with attention to detail.
Benefits of Being a Native:
- Company Pension Scheme (NEST)
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- Discounts
Diversity & Inclusion:
Native is stronger — and our communities are stronger — when people from all walks of life come together. At Native Communities, we are committed to being a great place to work, where a diverse group of people from all backgrounds can thrive. We celebrate your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion, or belief. We believe our success lies in diversity of thought across our team, which is central to our mission of creating sustainable communities with soul. We welcome applications from everyone — and once you’re a Native, your differences will make all the difference.
How to Apply:
If you’re as passionate as we are about people and beautiful buildings, apply today to become our next Native.
Maintenance Technician in Edinburgh employer: Native
Contact Detail:
Native Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Native Communities' website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Maintenance Technician, you'll be interacting with residents regularly. Think of examples from your past experiences where you delivered excellent service and be ready to share them during your chat.
✨Tip Number 3
Show off your technical skills! Be prepared to discuss specific maintenance tasks you've handled before. Whether it's repairs or inspections, having concrete examples will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your appreciation and reiterate your enthusiasm for the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Maintenance Technician in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who fits into our team culture.
Tailor Your Experience: Make sure to highlight your relevant experience in maintenance or similar trades. Use specific examples that demonstrate your skills and how they relate to the responsibilities of a Maintenance Technician. This helps us see how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-organised information that’s easy to read. Make sure to proofread for any spelling or grammar mistakes, as excellent written English is key for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Native Communities team!
How to prepare for a job interview at Native
✨Know Your Stuff
Before the interview, brush up on your technical skills and knowledge related to maintenance tasks. Familiarise yourself with common issues that arise in residential and commercial properties, as well as the tools and techniques used to resolve them. This will show that you're not just a people person but also technically savvy.
✨Show Off Your Customer Service Skills
Since delivering excellent customer service is key for this role, think of examples from your past experiences where you went above and beyond for residents or clients. Be ready to discuss how you handle difficult situations and maintain a friendly, approachable attitude, even under pressure.
✨Team Player Vibes
Emphasise your ability to work collaboratively with others. Prepare to share instances where you supported your team or contributed to a positive work environment. Native Communities values teamwork, so demonstrating your proactive approach will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing training opportunities, or how success is measured in the Maintenance Technician role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.