At a Glance
- Tasks: Engage with residents, manage leasing activities, and ensure a smooth move-in experience.
- Company: Join Native Communities, experts in creating thriving living and commercial spaces.
- Benefits: Enjoy a pension scheme, health cash plan, paid volunteer time, and discounts on stays.
- Other info: Diverse and inclusive workplace where your unique contributions are celebrated.
- Why this job: Be part of a dynamic team making a real impact in community living.
- Qualifications: Experience in leasing, strong customer service skills, and a proactive approach.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
This is an exciting opportunity to join our operational team as a Leasing Professional. The Leasing Professional will be an integral member of the leasing team, supporting the delivery of outstanding customer service to residents. The role performs the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and retention goals. You will handle all activities related to leasing to new residents, ensuring satisfaction throughout the term of the lease, and securing timely lease renewals. As a Leasing Professional, you will also support the management team in building and maintaining the reputation and brand of the development within the local community, driving revenue, managing costs, and contributing to exceptional service and engagement.
What You’ll Be Doing:
- Perform all leasing activities as a Leasing Professional, including greeting and qualifying prospects, organising tours, and managing applications.
- Prepare lease and move-in packages to ensure a smooth resident journey.
- Support the delivery of leasing, marketing, and renewal strategies.
- Respond quickly and courteously to resident concerns, resolving issues effectively.
- Contribute ideas and recommendations to improve efficiency and service.
- Maintain confidentiality in all aspects of resident and company information.
About You:
- Experience carrying out leasing activities within a leasing or lettings team.
- Strong customer service skills in a resident-facing environment.
- Excellent written and spoken English.
- Organised, detail-oriented, and able to multi-task effectively.
- Professional, approachable, and able to build strong relationships.
- A proactive team player with a solutions-focused approach.
- Able to handle sensitive information discreetly.
About Us:
We are Native Communities, specialising in operating £3bn of mixed-use, residential, and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work and spend time. Our people are our superpower — our team is our greatest strength. Join Native, and you'll work alongside the best and brightest in property, hospitality, technology, and marketing – in an environment where your talents are valued, nurtured, and developed.
Benefits of Being a Native:
- Company Pension Scheme (NEST)
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays
Diversity & Inclusion:
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can thrive. We celebrate your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We believe our success lies in diversity of thought from all Natives, which is central to our mission of creating sustainable communities with soul. We welcome applications from everyone, and once you’re a Native, your differences will make all the difference.
How to Apply:
If you’re as passionate as we are about people and beautiful buildings — apply today to become our next Leasing Professional.
Leasing Professional in Edinburgh employer: Native
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