Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a maintenance team to ensure our buildings are safe and well-maintained.
- Company: Join Native Communities, experts in creating thriving living and commercial spaces.
- Benefits: Enjoy a pension scheme, health plans, discounts, and paid volunteer time.
- Other info: Diverse and inclusive workplace where your unique contributions are celebrated.
- Why this job: Make a real impact on residents' lives while developing your career in facilities management.
- Qualifications: Experience in facilities management and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
This is an exciting opportunity to join our operational management team as a Facilities Manager. The Facilities Manager is a pivotal role in ensuring that our buildings operate successfully, with a direct impact on the resident journey. You will oversee technical and mechanical work, ensuring that apartments, grounds, amenities, and communal areas meet high standards of safety, appearance, and overall functionality.
As a Facilities Manager, you will lead and manage the maintenance team, delegating and supervising their work, ensuring that all statutory obligations are met, and that preventative maintenance and remedial works are completed in line with requirements.
What You’ll Be Doing:
- Lead the maintenance team as a Facilities Manager, delegating and supervising daily operations.
- Oversee inspections, repairs, and general upkeep of apartments and communal areas.
- Ensure statutory obligations and compliance requirements are met.
- Manage planned preventative maintenance (PPMs) and remedial works.
- Oversee all resident-reported maintenance, ensuring timely and high-quality resolution.
- Maintain accurate records and documentation of maintenance activity.
- Deliver exceptional customer service to residents and create a safe, well-maintained environment.
About You:
- Proven experience in a facilities or maintenance management role.
- Strong customer service skills in a resident-facing environment.
- Excellent written and spoken English.
- Strong IT skills including MS Word, Excel, and Outlook (training provided).
- Excellent relationship-building skills with both residents and team members.
- Organised, efficient, and an excellent communicator.
- Professional, approachable, and able to lead with integrity.
- A proactive and collaborative team player.
Benefits of Being a Native:
- Company Pension Scheme (NEST)
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays
Diversity & Inclusion:
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can thrive. We celebrate your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We believe our success lies in diversity of thought from all Natives, which is central to our mission of creating sustainable communities with soul. We welcome applications from everyone, and once you’re a Native, your differences will make all the difference.
How to Apply:
If you’re as passionate as we are about people and beautiful buildings — apply today to become our next Facilities Manager.
Facilities Manager in Croydon employer: Native
Contact Detail:
Native Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous projects and successes in facilities management. This will give you an edge during interviews, as it demonstrates your hands-on experience and problem-solving abilities.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how you can lead a maintenance team and ensure high standards of safety and functionality, just like we do at Native Communities.
✨Tip Number 4
Apply through our website! We love seeing passionate candidates who resonate with our mission. Make sure to tailor your application to highlight your customer service skills and experience in managing teams, as these are key for the Facilities Manager role.
We think you need these skills to ace Facilities Manager in Croydon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for facilities management shine through! We want to see how much you care about creating thriving communities and delivering exceptional service to residents.
Tailor Your CV: Make sure your CV is tailored to the Facilities Manager role. Highlight your relevant experience in maintenance management and customer service, and don’t forget to mention any specific skills that match our requirements!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your information logically. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Native Communities!
How to prepare for a job interview at Native
✨Know Your Stuff
Before the interview, brush up on your knowledge of facilities management. Familiarise yourself with key concepts like planned preventative maintenance and compliance requirements. This will show that you’re not just a candidate, but someone who understands the ins and outs of the role.
✨Showcase Your Leadership Skills
As a Facilities Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you delegated tasks effectively or resolved conflicts. This will demonstrate your ability to lead and inspire others.
✨Customer Service is Key
Since this role involves a lot of resident interaction, be ready to discuss your customer service experience. Share stories that highlight your ability to handle complaints or provide exceptional service. This will show that you can create a positive environment for residents.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific challenges the facilities team is currently facing. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.