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- Tasks: Join us as a Maintenance Technician, handling repairs and ensuring our community shines.
- Company: Native Communities creates thriving, sustainable living and commercial spaces across the UK.
- Benefits: Enjoy perks like a pension scheme, employee assistance, and discounts on stays!
- Why this job: Be part of a dynamic team that values your skills and fosters a vibrant culture.
- Qualifications: Proficiency in English, customer service skills, and a friendly attitude are essential.
- Other info: We celebrate diversity and welcome applicants from all backgrounds to join our mission.
The predicted salary is between 24000 - 36000 £ per year.
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
This is an exciting opportunity to join our operational team at Signal Box Yard, Bath as a Maintenance Technician. The role of Maintenance Technician is an integral member of the team, responsible for all maintenance tasks on site and delivering excellent customer service to our residents. You will be friendly and approachable with a can-do attitude.
You will be responsible for all technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet standards for cleanliness, appearance, safety, and overall functionality by performing maintenance-related tasks. Primary responsibilities include:
- Maintenance of the community, including overall inspections, repairs, and general maintenance of ready apartments and other interior/exterior areas.
- Completing assigned work orders generated from resident requests for service, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures and safety standards.
- Being proficient in executing exceptional customer service within a customer-facing role.
- Having excellent written and spoken English.
- Completing documentation and other paperwork timely and accurately so that service requests can be appropriately documented and tracked.
- Building excellent relationships with both new and long-term residents and team members.
- Being an efficient and organised individual with excellent communication skills and a sensitive, professional, and well-mannered nature.
- Working exceptionally well within a team dynamic and contributing to an established open culture.
- Following company policies and procedures.
About Us: We are Native Communities, specialising in operating £3bn of mixed-use, residential and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work, and spend time. Our team is our greatest strength. Join Native, and you will work alongside the best and the brightest in property, hospitality, technology, and marketing in an environment where your talents are valued, nurtured, and developed.
As well as being able to call yourself a Native, here are some of the other great benefits of working with us:
- Company Pension Scheme provided by NEST
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays!
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. We welcome applications from everyone interested in working for us. If you are as passionate as we are about people and beautiful buildings, we would love to hear from you!
Maintenance Technician employer: Native Residential
Contact Detail:
Native Residential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description. Understanding the common issues faced in residential and commercial properties will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully interacted with clients or residents in previous roles. This will highlight your ability to maintain a friendly and approachable demeanour, which is crucial for this position.
✨Tip Number 3
Research Native Communities and their values. Being able to discuss how your personal values align with their mission of creating sustainable communities will set you apart as a candidate who truly understands and supports their goals.
✨Tip Number 4
Prepare to discuss your teamwork experience. Since the role requires working well within a team dynamic, think of specific instances where you contributed positively to a team environment and how that can benefit Native Communities.
We think you need these skills to ace Maintenance Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Maintenance Technician position. Tailor your application to highlight relevant experience and how you can contribute to the team.
Highlight Customer Service Skills: Since the role involves delivering excellent customer service, make sure to emphasise any previous experience in customer-facing roles. Provide examples of how you've successfully interacted with clients or residents in the past.
Showcase Technical Skills: Detail your technical and mechanical skills in your CV and cover letter. Mention specific maintenance tasks you have performed and any relevant certifications or training that demonstrate your capability in this area.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Explain why you want to work at Native Communities and how your values align with their mission of creating sustainable communities.
How to prepare for a job interview at Native Residential
✨Showcase Your Technical Skills
Be prepared to discuss your technical and mechanical skills in detail. Highlight any relevant experience you have with maintenance tasks, repairs, and inspections. Providing specific examples of past work can demonstrate your capability and confidence in handling the responsibilities of a Maintenance Technician.
✨Emphasise Customer Service
Since this role involves interacting with residents, it's crucial to showcase your customer service skills. Share experiences where you've successfully resolved issues or provided exceptional service. This will illustrate your friendly and approachable nature, which is essential for creating a positive community atmosphere.
✨Demonstrate Teamwork
The ability to work well within a team is vital for this position. Prepare to discuss how you've collaborated with others in previous roles. Highlight instances where you contributed to a team dynamic and helped foster an open culture, as this aligns with the company's values.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This approach will help you articulate your thought process and demonstrate your ability to follow company policies and procedures effectively.
