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- Tasks: Lead maintenance tasks and ensure excellent service for our residents.
- Company: Join Native Communities, experts in creating thriving living and commercial spaces.
- Benefits: Enjoy perks like a pension scheme, health cash plan, and paid volunteer time.
- Why this job: Be part of a diverse team that values your contributions and fosters growth.
- Qualifications: Strong communication skills and a friendly attitude are essential.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
This is an exciting opportunity to join our operational team at Bendix, Manchester as a Maintenance Supervisor. The role of Maintenance Supervisor is an integral member of the team, responsible for all maintenance tasks on site and delivering excellent customer service to our residents. You will be friendly and approachable with a can-do attitude.
You will be responsible for all technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet standards for cleanliness, appearance, safety, and overall functionality by performing maintenance-related tasks. Primary responsibilities include:
- Maintenance of the community, including overall inspections, repairs, and general maintenance of ready apartments and other interior/exterior areas.
If you’re ready to be our next Native, you’ll probably:
- Complete assigned work orders generated from resident requests for service, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures and safety standards.
- Be proficient in executing exceptional customer service within a customer-facing role.
- Have excellent written and spoken English.
- Complete documentation and other paperwork timely and accurately so that service requests can be appropriately documented and tracked.
- Have excellent relationship building skills, both with entirely new and long-term residents and team members.
- Be an efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature.
- Be able to work exceptionally well within a team dynamic and contribute to an established open culture.
- Have the ability to follow company policies and procedures.
About Us: We are Native Communities, we specialise in operating £3bn of mixed use, residential and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work and spend time.
Our people are our superpower, our team is our greatest strength. Join Native, and you’ll work alongside the best and the brightest in property, hospitality, technology and marketing in an environment where your talents are valued, nurtured and developed.
As well as being able to call yourself a Native, here are some of the other great benefits of working with us:
- Company Pension Scheme provided by NEST
- Cycle to Work Scheme.
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays!
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We firmly believe that our future success lies in diversity of thought from all Natives and it’s integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us. And, once you’re a Native, your differences will make all the difference. If you’re as passionate as we are about people and beautiful buildings, we’d love to hear from you!
Maintenance Supervisor employer: Native Residential
Contact Detail:
Native Residential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Supervisor
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks and responsibilities outlined in the job description. Understanding the technical and mechanical aspects of the role will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully interacted with residents or clients in previous roles. This will highlight your ability to deliver excellent service, which is crucial for this position.
✨Tip Number 3
Network with current or former employees of Native Communities on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your organisational skills and teamwork experience. Think of specific instances where you contributed to a team dynamic or managed multiple tasks efficiently, as these qualities are essential for a Maintenance Supervisor.
We think you need these skills to ace Maintenance Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Maintenance Supervisor position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Customer Service Skills: Since the role requires excellent customer service, make sure to include specific examples in your CV or cover letter that demonstrate your ability to interact positively with residents and resolve issues effectively.
Showcase Technical Expertise: Detail your technical and mechanical skills in your application. Mention any relevant certifications or experiences that showcase your ability to perform maintenance tasks and ensure safety standards are met.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Use this opportunity to express your passion for creating thriving communities and how you can contribute to Native Communities' mission.
How to prepare for a job interview at Native Residential
✨Showcase Your Customer Service Skills
As a Maintenance Supervisor, you'll be interacting with residents regularly. Be prepared to share examples of how you've provided exceptional customer service in previous roles. Highlight your friendly and approachable nature.
✨Demonstrate Technical Knowledge
Familiarise yourself with common maintenance tasks and technical skills relevant to the role. Be ready to discuss your experience with repairs and inspections, and how you ensure safety and functionality in your work.
✨Emphasise Teamwork and Communication
This role requires working well within a team. Prepare to discuss how you've collaborated with others in past positions, and provide examples of how you've built relationships with both colleagues and residents.
✨Be Organised and Detail-Oriented
The job involves completing documentation and tracking service requests accurately. Share your strategies for staying organised and managing multiple tasks efficiently, as this will demonstrate your ability to handle the responsibilities of the role.
