Assistant Community Manager

Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.

This is an exciting opportunity to join our operational team at The Blossoms, Croydon as an Assistant Community Manager. As the Assistant Community Manager, you will lead from the front and manage the day-to-day operations of the site. You will have line manager responsibility for the Community Team and be responsible for building and maintaining the reputation and brand of the building in the local community, driving revenue, managing costs and achieving the highest possible approval rating for service and team engagement.

You will have a proven appreciation of what it takes to deliver outstanding customer service and demonstrable experience in managing, delegating and organising a team, ensuring the Community Team are highly motivated to deliver a responsive and outstanding customer service to our residents.

If you're ready to be our next Native, you'll probably:

• Have experience within BTR, property sector, hospitality or leisure industries at a manager level.
• Have a passion for customer service and ensuring excellence.
• Have a good understanding of the challenges and nuances of running a large building and estate.
• Have a good understanding of building operations and statutory obligations.
• Have a good understanding of health and safety regulations.
• Have a collaborative working style and strong leadership qualities to ensure that people follow your lead and buy into your vision.
• Have a bright, clear and calm communication style.
• Be organised with a methodical approach to tasks.
• Be able to work under pressure and meet tight deadlines.
• Ability to keep sensitive information highly confidential at all times.

About Us: We are Native Communities, we specialise in operating £3bn of mixed use, residential and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work and spend time. Our people are our superpower, our team is our greatest strength. Join Native, and you'll work alongside the best and the brightest in property, hospitality, technology and marketing in an environment where your talents are valued, nurtured and developed.

As well as being able to call yourself a Native, here are some of the other great benefits of working with us:

• Company Pension Scheme provided by NEST
• Cycle to Work Scheme.
• 24/7 Employee Assistance Programme
• Westfield Health Cash Plan
• Life Assurance
• Referral Scheme
• Paid Volunteer Time
• 20% discount on Native Places stays!

Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We firmly believe that our future success lies in diversity of thought from all Natives and it's integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us. And, once you're a Native, your differences will make all the difference. If you're as passionate as we are about people and beautiful buildings, we'd love to hear from you!