At a Glance
- Tasks: Lead daily operations and support the Community Team to deliver exceptional service.
- Company: Join Greystar, a global leader in real estate management and development.
- Benefits: Enjoy a pension scheme, health cash plan, and paid volunteer time.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in property or hospitality management with a passion for customer service.
The predicted salary is between 35000 - 45000 £ per year.
About Greystar
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
About the Role
This is an exciting opportunity to join our operational team as an Assistant General Manager. As the Assistant General Manager, you will lead from the front and manage the day-to-day operations of the site. You will have line manager responsibility for the Community Team and be responsible for building and maintaining the reputation and brand of the building in the local community, driving revenue, managing costs and all whilst achieving the highest possible approval rating for service and team engagement.
What You’ll Be Doing
- Oversee and support the Community Team as an Assistant General Manager, ensuring world-class customer service
- Manage site operations efficiently and effectively
- Build and maintain the reputation of the development within the local community
- Drive revenue streams while managing costs
- Ensure compliance with building operations and statutory obligations
- Maintain strong focus on health and safety standards
- Encourage team engagement and high service ratings
About You
- Experience within BTR, property, hospitality, or leisure at manager level
- Strong passion for customer service and resident experience
- Understanding of running a large building or estate
- Knowledge of building operations, statutory obligations, and health & safety
- Leadership qualities with a collaborative working style
- Bright and clear communicator with a calm approach
- Organised and methodical, able to work under pressure
- Discreet and trustworthy when handling confidential information
Benefits
- Company Pension Scheme
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
Assistant General Manager in Newcastle upon Tyne employer: Native Group
Greystar is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where collaboration and customer service excellence are at the forefront. With comprehensive benefits such as a company pension scheme, health cash plan, and paid volunteer time, employees are supported both personally and professionally. Located in Charleston, South Carolina, Greystar provides a unique opportunity to be part of a leading global real estate platform, contributing to thriving communities while enjoying a fulfilling career.
