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For Companies At a Glance
- Tasks: Lead and inspire teams to create thriving communities and ensure excellent customer service.
- Company: Join Native Communities, experts in creating sustainable living and commercial spaces.
- Benefits: Enjoy a pension scheme, health plans, discounts, and paid volunteer time.
- Why this job: Make a real impact in community building while developing your leadership skills.
- Qualifications: Experience in property or hospitality management with a passion for customer service.
- Other info: Diverse and inclusive workplace where your unique contributions are celebrated.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
About the Role
This is an exciting opportunity to join our operational team as a Community Manager. We are looking for a strong and vibrant Community Manager to lead the onsite teams, ensuring excellence across all departments including Customer Service, Facilities Management, Health & Safety and Leasing. You will be responsible for managing the residential operating budget and ensuring our team are delivering a world-class customer experience throughout all touchpoints.
What You'll Be Doing
- Lead, inspire and manage onsite teams as a Community Manager.
- Oversee customer service, facilities management, health & safety, and leasing.
- Manage the residential operating budget and ensure financial efficiency.
- Work with the Regional Head of Operations to implement improvements and procedures.
- Play a key role in site mobilisation and recruitment of operational teams.
- Ensure smooth daily operations and uphold the highest building standards.
About You
- Experience within BTR, property, hospitality, or leisure at manager level.
- A strong passion for customer service and delivering excellence.
- Understanding of the challenges of running a large building or estate.
- Knowledge of building operations, statutory obligations, and health & safety.
- Collaborative leadership style with excellent communication skills.
- Highly organised, methodical, and able to work under pressure.
- Able to manage sensitive information with discretion and professionalism.
About Us
We are Native Communities, specialising in operating £3bn of mixed-use, residential, and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work and spend time. Our people are our superpower — our team is our greatest strength. Join Native, and you'll work alongside the best and brightest in property, hospitality, technology, and marketing — in an environment where your talents are valued, nurtured, and developed.
Benefits of Being a Native
As a Community Manager, you'll enjoy:
- Company Pension Scheme (NEST)
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays
Diversity & Inclusion
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can thrive. We celebrate your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We believe our success lies in diversity of thought from all Natives, which is central to our mission of creating sustainable communities with soul. We welcome applications from everyone, and once you're a Native, your differences will make all the difference.
How to Apply
If you're as passionate as we are about people and beautiful buildings — apply today to become our next Community Manager.
Community Manager in Milton Keynes employer: Native Group
Contact Detail:
Native Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and hospitality sectors. Attend local events or join online communities where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for community management shine through. Share stories that highlight your experience and how you’ve tackled challenges in previous roles. We want to see the real you!
✨Tip Number 3
Do your homework! Research Native Communities and understand our values and mission. This will help you tailor your conversations during interviews and show us that you’re genuinely interested in being part of our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re proactive and really keen on joining our community. Don’t miss out!
We think you need these skills to ace Community Manager in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community management shine through. We want to see how excited you are about creating thriving spaces and delivering top-notch customer service!
Tailor Your CV: Make sure your CV is tailored to the Community Manager role. Highlight your experience in property, hospitality, or leisure, and don’t forget to mention any relevant achievements that showcase your leadership skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at Native Communities.
How to prepare for a job interview at Native Group
✨Know Your Community
Before the interview, take some time to research Native Communities and their approach to creating thriving environments. Understand their values and how they operate. This will help you align your answers with their mission and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Community Manager, you'll be leading teams. Prepare examples of how you've successfully managed teams in the past, particularly in customer service or facilities management. Highlight your collaborative leadership style and how it has led to positive outcomes.
✨Demonstrate Financial Acumen
Since managing the residential operating budget is key, brush up on your financial management skills. Be ready to discuss how you've handled budgets before, any cost-saving measures you've implemented, and how you ensure financial efficiency while maintaining high standards.
✨Prepare for Scenario Questions
Expect questions about handling challenges in large buildings or estates. Think of specific scenarios where you've dealt with health and safety issues, customer complaints, or operational improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.