At a Glance
- Tasks: Perform maintenance tasks and ensure high standards for cleanliness and functionality.
- Company: Join a leading company creating thriving, sustainable communities.
- Benefits: Enjoy a pension scheme, health plans, discounts, and paid volunteer time.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in maintenance and excellent customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
About the Role
This is an exciting opportunity to join our operational team as a Maintenance Technician. The role of Maintenance Technician is an integral part of the team. You will be responsible for all maintenance tasks on site and for delivering excellent customer service to our residents. You will be friendly, approachable, and have a can-do attitude. As a Maintenance Technician, you will complete technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet the highest standards for cleanliness, safety, appearance, and functionality.
Responsibilities include inspections, repairs, and preparing apartments and communal spaces to a high standard.
What You’ll Be Doing:
- Complete assigned work orders generated from resident requests as a Maintenance Technician.
- Diagnose the cause of defects or problems and make repairs in line with policies, procedures, and safety standards.
- Perform inspections, repairs, and general upkeep of apartments and communal spaces.
- Maintain accurate documentation and complete service records on time.
- Deliver exceptional customer service in all resident interactions.
- Work as part of a team, supporting a collaborative and open culture.
- Uphold company policies and procedures at all times.
About You:
- Experience in maintenance or a similar technical trade.
- Proficient in delivering excellent customer service in a resident-facing role.
- Excellent written and spoken English.
- Strong organisational and communication skills.
- Professional, approachable, and well-mannered.
- Effective team player with a proactive approach.
- Able to follow policies and procedures with attention to detail.
Benefits of Being a Native:
- Company Pension Scheme (NEST)
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays
Diversity & Inclusion:
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can thrive. We celebrate your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We believe our success lies in diversity of thought from all Natives, which is central to our mission of creating sustainable communities with soul. We welcome applications from everyone, and once you’re a Native, your differences will make all the difference.
Maintenance Technician in Manchester employer: Native Group
At Native Communities, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a Maintenance Technician, you will enjoy a range of benefits including a company pension scheme, employee assistance programme, and opportunities for personal growth while contributing to the creation of thriving communities. Our commitment to diversity ensures that every team member's unique background is valued, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Technician in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Native Communities. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Maintenance Technician, you'll be interacting with residents regularly. Think of examples from your past experiences where you've delivered excellent service and be ready to share those stories during your interview.
✨Tip Number 3
Show off your technical skills! Be prepared to discuss your experience in maintenance or similar trades. Bring up specific tasks you've completed, like repairs or inspections, to demonstrate your hands-on expertise and problem-solving abilities.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you're proactive and keen to be part of Native Communities!
We think you need these skills to ace Maintenance Technician in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who fits into our team culture.
Tailor Your Experience:Make sure to highlight your relevant experience in maintenance or technical trades. Use specific examples that demonstrate your skills and how they relate to the responsibilities of a Maintenance Technician. This helps us see how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-organised information that’s easy to read. Make sure to proofread for any spelling or grammar mistakes, as excellent written English is key for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community!
How to prepare for a job interview at Native Group
✨Know Your Stuff
Make sure you brush up on your technical skills and knowledge related to maintenance tasks. Familiarise yourself with common issues that arise in residential and commercial properties, as well as the tools and techniques used to fix them. This will show that you're not just a people person but also technically savvy.
✨Show Off Your Customer Service Skills
Since delivering excellent customer service is key for this role, think of examples from your past experiences where you went above and beyond for a resident or client. Be ready to discuss how you handle difficult situations and maintain a friendly, approachable attitude.
✨Be a Team Player
Highlight your ability to work collaboratively with others. Prepare to share instances where you supported your team or contributed to a positive work environment. Native Communities values teamwork, so demonstrating your collaborative spirit will definitely work in your favour.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
