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- Tasks: Lead a dynamic team in managing a 373-unit rental property and two commercial units.
- Company: Join Goodstone Living, a fast-growing residential investment management company focused on quality properties.
- Benefits: Enjoy a competitive salary, growth opportunities, and the chance to make a real impact.
- Why this job: Be part of a mission-driven team dedicated to exceptional service and community building.
- Qualifications: Proven leadership experience in property management and a passion for customer service are essential.
- Other info: Start date is March 2025; this role is perfect for those ready to lead and innovate.
The predicted salary is between 43200 - 72000 £ per year.
General Manager
Dockside, Leith, Edinburgh
Start Date: March 2025
About Us:
Dockside is owned and managed by Goodstone Living (GsL), a UK-based residential investment management company founded in 2020. GsL specializes in acquiring, developing, managing, and operating high-quality rental properties in London and key regional cities on behalf of institutional capital partners. The senior management team has extensive experience in the UK residential sector, particularly in development and operations, with ownership shared by Macquarie Asset Management and Senior Management.
Native Communities, one of the UK’s fastest-growing BTR and large-scale mixed-use operators with over 4,000 units under management, has been appointed as Goodstone Living’s Operating Partner to oversee Dockside. Known for delivering outstanding customer service and maximizing rental growth, Native Communities is dedicated to operational excellence and is on an ambitious journey to continue its growth across the UK while building a reputation for delivering fantastic service to both investor clients and residents.
Summary of Position:
The General Manager role will lead and oversee the onsite lettings and property management team of a 373-unit build to rent (BTR) scheme in Leith, Edinburgh, which also contains 2 commercial units. The successful candidate will be responsible for building and maintaining the reputation and brand of the development within the local community, maximizing revenue growth, and managing costs within the limits of the budget. You will also be responsible for the Health and Safety of the scheme and lead the implementation of sustainability initiatives, all while achieving the highest possible approval ratings for customer experience, resident satisfaction, and team engagement.
You will have proven leadership skills and a track record of leading a highly motivated team with the ability to communicate effectively at all levels. Highly commercial and always seeking opportunities to drive revenue, you will have a keen focus on maximizing rental growth and operational efficiency. Your background in senior leadership within a similar industry has equipped you with a deep understanding of delivering outstanding customer service. Finally, you will have the energy and interpersonal skills needed to create a thriving community by building relationships and a keen eye for detail, always maintaining the asset to the highest quality.
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General Manager employer: Native Group
Contact Detail:
Native Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with the local community in Leith, Edinburgh. Understanding the demographics, culture, and needs of the residents will help you build strong relationships and enhance the reputation of Dockside.
✨Tip Number 2
Highlight your leadership experience in property management during networking events or industry meetups. Connecting with professionals in the sector can provide valuable insights and potentially lead to referrals for the General Manager position.
✨Tip Number 3
Stay updated on the latest trends in the Build to Rent (BTR) market. Being knowledgeable about current challenges and opportunities will demonstrate your commitment to operational excellence and revenue growth.
✨Tip Number 4
Engage with sustainability initiatives relevant to property management. Showcasing your understanding of sustainable practices can set you apart as a candidate who aligns with the values of Goodstone Living and Native Communities.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company: Take some time to research Goodstone Living and Native Communities. Familiarize yourself with their values, mission, and recent projects. This knowledge will help you tailor your application and demonstrate your genuine interest in the role.
Highlight Relevant Experience: In your CV and cover letter, emphasize your leadership experience in property management or a similar industry. Provide specific examples of how you've successfully managed teams, maximized revenue, and improved customer satisfaction.
Showcase Your Skills: Make sure to highlight your skills in communication, operational efficiency, and sustainability initiatives. Use concrete examples to illustrate how you've implemented these skills in previous roles.
Craft a Compelling Cover Letter: Write a personalized cover letter that connects your background and skills to the requirements of the General Manager position. Explain why you're passionate about creating thriving communities and how you can contribute to the success of Dockside.
How to prepare for a job interview at Native Group
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles and how you've successfully managed teams. Highlight specific examples where you motivated your team to achieve high performance, as this is crucial for the General Manager position.
✨Demonstrate Your Commercial Acumen
Since maximizing revenue growth is a key responsibility, come equipped with examples of how you've driven revenue in past roles. Discuss strategies you've implemented that led to increased rental growth or operational efficiency.
✨Emphasize Customer Service Excellence
Prepare to talk about your approach to delivering outstanding customer service. Share instances where you've improved resident satisfaction or received positive feedback from clients, as this aligns with the company's commitment to fantastic service.
✨Discuss Sustainability Initiatives
Given the focus on sustainability, be ready to share your experience with implementing eco-friendly practices in property management. Discuss any initiatives you've led that contributed to sustainability goals, showcasing your commitment to health and safety.
