At a Glance
- Tasks: Lead a maintenance team to ensure our buildings are safe and well-maintained.
- Company: Join Native Communities, experts in creating thriving living and commercial spaces.
- Benefits: Enjoy a pension scheme, health plans, discounts, and paid volunteer time.
- Other info: Diverse and inclusive workplace where your unique contributions are valued.
- Why this job: Make a real impact on residents' lives while developing your career in facilities management.
- Qualifications: Experience in facilities management and strong customer service skills required.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
About the Role
This is an exciting opportunity to join our operational management team as a Facilities Manager. The Facilities Manager is a pivotal role in ensuring that our buildings operate successfully, with a direct impact on the resident journey. You will oversee technical and mechanical work, ensuring that apartments, grounds, amenities, and communal areas meet high standards of safety, appearance, and overall functionality. As a Facilities Manager, you will lead and manage the maintenance team, delegating and supervising their work, ensuring that all statutory obligations are met, and that preventative maintenance and remedial works are completed in line with requirements.
What You’ll Be Doing
- Lead the maintenance team as a Facilities Manager, delegating and supervising daily operations.
- Oversee inspections, repairs, and general upkeep of apartments and communal areas.
- Ensure statutory obligations and compliance requirements are met.
- Manage planned preventative maintenance (PPMs) and remedial works.
- Oversee all resident-reported maintenance, ensuring timely and high-quality resolution.
- Maintain accurate records and documentation of maintenance activity.
- Deliver exceptional customer service to residents and create a safe, well-maintained environment.
About You
- Proven experience in a facilities or maintenance management role.
- Strong customer service skills in a resident-facing environment.
- Excellent written and spoken English.
- Strong IT skills including MS Word, Excel, and Outlook (training provided).
- Excellent relationship-building skills with both residents and team members.
- Organised, efficient, and an excellent communicator.
- Professional, approachable, and able to lead with integrity.
- A proactive and collaborative team player.
About Us
We are Native Communities, specialising in operating £3bn of mixed-use, residential, and commercial communities. Our people are expert placemakers, highly skilled at creating one‑of‑a‑kind destinations where people want to live, work and spend time. Our people are our superpower — our team is our greatest strength. Join Native, and you'll work alongside the best and brightest in property, hospitality, technology, and marketing – in an environment where your talents are valued, nurtured, and developed.
Benefits of Being a Native
- Company Pension Scheme (NEST)
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays
Diversity & Inclusion
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can thrive. We celebrate your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We believe our success lies in diversity of thought from all Natives, which is central to our mission of creating sustainable communities with soul. We welcome applications from everyone, and once you’re a Native, your differences will make all the difference.
How to Apply
If you’re as passionate as we are about people and beautiful buildings — apply today to become our next Facilities Manager.
Facilities Manager employer: Native Group
Greystar is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where collaboration and service excellence are at the forefront. Located in a dynamic urban development, team members benefit from ongoing professional development opportunities and a supportive environment that encourages innovation and community engagement. Join us to make a meaningful impact on resident experiences while enjoying a fulfilling career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and achievements in facilities management. This can really help you stand out during interviews and give employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand their approach to community building and maintenance, so you can align your answers with what they’re looking for. We want to see how you can contribute to their mission!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Native Communities and being part of our amazing team.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for facilities management shine through! We want to see how much you care about creating thriving communities and delivering exceptional service to residents.
Tailor Your CV:Make sure your CV highlights relevant experience in facilities or maintenance management. We love seeing specific examples of how you've led teams or improved processes, so don’t hold back!
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Native Communities!
How to prepare for a job interview at Native Group
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge. Familiarise yourself with the key responsibilities of the role, such as overseeing maintenance teams and ensuring compliance with statutory obligations. Being able to discuss specific examples from your past experience will show that you’re the right fit for the job.
✨Showcase Your Customer Service Skills
Since this role involves a lot of resident interaction, be prepared to talk about your customer service experience. Think of situations where you’ve gone above and beyond to resolve issues or improve resident satisfaction. This will demonstrate your commitment to creating a positive living environment.
✨Prepare Questions
Interviews are a two-way street, so come armed with questions! Ask about the team dynamics, the types of challenges the facilities manager faces, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
✨Be Yourself
Authenticity goes a long way. The company values integrity and collaboration, so let your personality shine through during the interview. Share your passion for creating thriving communities and how you can contribute to their mission. Remember, they want to see the real you!
