At a Glance
- Tasks: Ensure smooth operations and provide top-tier service during overnight hours.
- Company: Join Native Communities, specialists in creating thriving living and commercial spaces.
- Benefits: Enjoy a pension scheme, health cash plan, and discounts on stays.
- Other info: Be part of an inclusive team that values your unique contributions.
- Why this job: Make a real impact by ensuring residents feel safe and welcome.
- Qualifications: Experience in customer service and ability to work night shifts required.
The predicted salary is between 21150 - 25850 £ per year.
Welcome to Native Communities.
We are specialists in operating small to large-scale living, commercial and mixed-use developments.
We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
Night Community Host
This is an exciting opportunity to join our operational team as a Night Community Host.
We are seeking a reliable, professional, and customer-oriented Night Community Host to join our team and ensure smooth operations during the overnight hours.
You will be dedicated to providing top-tier service and maintaining a secure environment for our residents.
Each night will be unique, requiring an ability to prioritise, multi-task, think creatively, take initiative and ownership, and employ a diverse set of interpersonal and organisational skills.
As a Night Community Host, your primary focus will be making sure our residents feel safe and secure.
You will bring positive energy to each interaction, resolve issues quickly and effectively, and make everyone feel welcome and appreciated.
It’s about first impressions, so you’ll take great pride in your presentation, and this will reflect in your front of house which you’ll keep clean, smart and welcoming at all times.
- If you’re ready to be our next Night Community Host and proud Native, you’ll probably:
- Have proven experience in residential services, leasing, guest relations, hospitality, or similar, demonstrating a strong customer service background.
- Be able to work night shifts and have previous experience of this shift pattern.
- Be proficient in delivering exceptional customer service within a customer-facing role.
- Have excellent written and spoken English.
- Possess strong IT skills including MS Word, Excel & Outlook (training provided for our internal systems).
- Have excellent relationship‑building skills with both new and long‑term residents and team members.
- Be efficient, organised, and an excellent communicator with a professional and well‑mannered nature.
- Thrive in a team dynamic and contribute to an open and supportive culture.
- Have the ability to follow company policies and procedures consistently.
About Us
We are Native Communities.
We specialise in operating £3bn of mixed‑use, residential and commercial communities.
Our people are expert placemakers, highly skilled at creating one‑of‑a‑kind destinations where people want to live, work, and spend time.
Our people are our superpower.
Join Native, and you’ll work alongside the best and brightest in property, hospitality, technology and marketing – in an environment where your talents are valued, nurtured and developed.
Benefits of being a Native include
- Company Pension Scheme provided by NEST
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays
At Native Communities, we believe our communities are stronger when people from all walks of life come together.
Being a truly inclusive employer means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
We welcome applications from everyone interested in working with us.
And once you’re a Native, your differences will make all the difference.
If you’re as passionate as we are about people and beautiful buildings, we’d love to hear from you!
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Nights Community Host in Croydon employer: Native Group
Greystar is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where collaboration and service excellence are at the forefront. Located in a dynamic urban development, team members benefit from ongoing professional development opportunities and a supportive environment that encourages innovation and community engagement. Join us to make a meaningful impact on resident experiences while enjoying a fulfilling career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Community Host in Croydon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Native Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Native Group
Don't be shy about reaching out to Native Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Nights Community Host in Croydon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Native Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Native Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
