At a Glance
- Tasks: Lead daily operations and support the Community Team to deliver exceptional service.
- Company: Join Native Communities, experts in creating thriving living and commercial spaces.
- Benefits: Enjoy a pension scheme, health cash plan, paid volunteer time, and discounts on stays.
- Other info: Diverse and inclusive workplace where your unique contributions are celebrated.
- Why this job: Make a real impact in building vibrant communities while developing your leadership skills.
- Qualifications: Experience in property or hospitality management with a passion for customer service.
The predicted salary is between 36000 - 60000 € per year.
Assistant Community Manager
Welcome to Native Communities
We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
About the Role
This is an exciting opportunity to join our operational team as an Assistant Community Manager.
As the Assistant Community Manager, you will lead from the front and manage the day-to-day operations of the site. You will have line manager responsibility for the Community Team and be responsible for building and maintaining the reputation and brand of the building in the local community, driving revenue, managing costs and all whilst achieving the highest possible approval rating for service and team engagement.
What You’ll Be Doing
- Oversee and support the Community Team as an Assistant Community Manager, ensuring world-class customer service.
- Manage site operations efficiently and effectively.
- Build and maintain the reputation of the development within the local community.
- Drive revenue streams while managing costs.
- Ensure compliance with building operations and statutory obligations.
- Maintain strong focus on health and safety standards.
- Encourage team engagement and high service ratings.
About You
- Experience within BTR, property, hospitality, or leisure at manager level.
- Strong passion for customer service and resident experience.
- Understanding of running a large building or estate.
- Knowledge of building operations, statutory obligations, and health & safety.
- Leadership qualities with a collaborative working style.
- Bright and clear communicator with a calm approach.
- Organised and methodical, able to work under pressure.
- Discreet and trustworthy when handling confidential information.
About Us
We are Native Communities, specialising in operating £3bn of mixed-use, residential, and commercial communities. Our people are expert placemakers, highly skilled at creating one‑of‑a‑kind destinations where people want to live, work and spend time.
Our people are our superpower — our team is our greatest strength. Join Native, and you\'ll work alongside the best and brightest in property, hospitality, technology, and marketing – in an environment where your talents are valued, nurtured, and developed.
Benefits of Being a Native
As an Assistant Community Manager, you’ll enjoy:
- Company Pension Scheme (NEST)
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays
Diversity & Inclusion
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can thrive. We celebrate your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
We believe our success lies in diversity of thought from all Natives, which is central to our mission of creating sustainable communities with soul. We welcome applications from everyone, and once you’re a Native, your differences will make all the difference.
How to Apply
If you’re as passionate as we are about people and beautiful buildings — apply today to become our next Assistant Community Manager.
Assistant Community Manager in Cardiff employer: Native Group
At Native Communities, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and fosters personal growth. As an Assistant Community Manager, you will be part of a dedicated team that thrives on collaboration and innovation, with access to comprehensive benefits such as a company pension scheme, health cash plan, and paid volunteer time. Join us in creating sustainable communities where your contributions are celebrated and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Community Manager in Cardiff
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property and hospitality sectors. Attend local events, join online forums, and don’t be shy about reaching out to current or former employees at Native Communities. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for community management shine through. Share stories about your previous experiences and how they relate to building strong communities. Remember, we want to see the real you!
✨Tip Number 3
Do your homework! Research Native Communities and understand our values and mission. Be ready to discuss how you can contribute to creating thriving communities. This shows us you’re genuinely interested and not just applying to every job under the sun.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team. Don’t forget to follow up after you apply; a little persistence can go a long way!
We think you need these skills to ace Assistant Community Manager in Cardiff
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service and community building shine through. We want to see how excited you are about creating thriving environments for residents!
Tailor Your CV:Make sure your CV highlights relevant experience in property, hospitality, or leisure. We love seeing how your background aligns with the role of Assistant Community Manager, so don’t hold back on those details!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Native Group
✨Know the Community Inside Out
Before your interview, take some time to research Native Communities and their developments. Understand their mission, values, and the specific community you’ll be managing. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Passion
As an Assistant Community Manager, a strong passion for customer service is key. Prepare examples from your past experiences where you went above and beyond for residents or clients. Highlight how you’ve handled challenges and maintained high service ratings in previous roles.
✨Demonstrate Leadership Skills
Be ready to discuss your leadership style and how you engage with your team. Think of specific instances where you successfully led a team or improved team dynamics. Emphasise your collaborative approach and how you encourage team engagement to achieve common goals.
✨Prepare for Operational Questions
Expect questions about building operations, health and safety standards, and compliance. Brush up on relevant regulations and be prepared to discuss how you would manage day-to-day operations effectively. Showing your knowledge in these areas will demonstrate your readiness for the role.
