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- Tasks: Join us as a Maintenance Technician, ensuring our community is safe and welcoming.
- Company: Native Communities creates thriving, sustainable living and commercial spaces across the UK.
- Benefits: Enjoy perks like a pension scheme, employee assistance, and discounts on stays.
- Why this job: Be part of a dynamic team that values your skills and fosters inclusivity.
- Qualifications: Strong communication skills and a friendly attitude are essential; experience in maintenance is a plus.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
This is an exciting opportunity to join our operational team at Crownworks, Birmingham as a Maintenance Technician. The role of Maintenance Technician is an integral member of the team, responsible for all maintenance tasks on site and delivering excellent customer service to our residents. You will be friendly and approachable with a can-do attitude.
You will be responsible for all technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet standards for cleanliness, appearance, safety, and overall functionality by performing maintenance-related tasks. Primary responsibilities include:
- Maintenance of the community, including overall inspections, repairs, and general maintenance of ready apartments and other interior/exterior areas.
- Completing assigned work orders generated from resident requests for service, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, and safety standards.
- Proficiency in executing exceptional customer service within a customer-facing role.
- Excellent written and spoken English.
- Completing documentation and other paperwork timely and accurately so that service requests can be appropriately documented and tracked.
- Excellent relationship building skills, both with entirely new and long-term residents and team members.
- Being an efficient and organised individual with excellent communication skills and a sensitive, professional, and well-mannered nature.
- Working exceptionally well within a team dynamic and contributing to an established open culture.
- Ability to follow company policies and procedures.
About Us: We are Native Communities, specialising in operating £3bn of mixed-use, residential and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work, and spend time. Our team is our greatest strength.
As well as being able to call yourself a Native, here are some of the other great benefits of working with us:
- Company Pension Scheme provided by NEST
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays!
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. We firmly believe that our future success lies in diversity of thought from all Natives and is integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us.
If you’re as passionate as we are about people and beautiful buildings, we’d love to hear from you!
Maintenance Technician - Crownworks employer: Native Communities
Contact Detail:
Native Communities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician - Crownworks
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description. Understanding the common issues that arise in residential and commercial properties will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled resident requests or complaints in previous roles. This will highlight your ability to maintain a friendly and approachable demeanour.
✨Tip Number 3
Research Native Communities and their values, especially their commitment to diversity and inclusion. Being able to discuss how your personal values align with theirs can set you apart from other candidates.
✨Tip Number 4
Prepare questions about the team dynamic and company culture at Crownworks. Showing genuine interest in how you can contribute to a positive work environment will demonstrate your enthusiasm for the role.
We think you need these skills to ace Maintenance Technician - Crownworks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Maintenance Technician role. Emphasise your technical abilities, customer service experience, and any previous maintenance work you've done.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to join Native Communities and how your values align with theirs.
Highlight Soft Skills: In your application, emphasise your communication and relationship-building skills. Since the role involves interacting with residents, showcasing your friendly and approachable nature is crucial.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Native Communities
✨Showcase Your Technical Skills
As a Maintenance Technician, you'll need to demonstrate your technical and mechanical abilities. Be prepared to discuss specific maintenance tasks you've handled in the past, and consider bringing examples of your work or certifications that highlight your skills.
✨Emphasise Customer Service Experience
Since this role involves interacting with residents, it's crucial to showcase your customer service skills. Share examples of how you've successfully resolved issues or built relationships with clients in previous roles, highlighting your friendly and approachable nature.
✨Demonstrate Teamwork and Communication
Native Communities values teamwork and open communication. Be ready to discuss how you've collaborated with others in past positions, and provide examples of how you effectively communicated with team members and residents to ensure smooth operations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about common maintenance issues you might encounter and how you would approach them. This will show your ability to diagnose problems and implement solutions effectively.
