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- Tasks: Manage facilities across two sites, ensuring maintenance and safety standards are met.
- Company: Join Native Communities, experts in creating thriving residential and commercial spaces.
- Benefits: Enjoy a pension scheme, employee assistance, health cash plan, and discounts on stays.
- Why this job: Be part of a dynamic team that values diversity and fosters personal growth.
- Qualifications: Experience in customer service, strong leadership, and excellent communication skills required.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
This is an exciting opportunity to join our operational management team at The Almere and Park Square, Milton Keynes as a dual site Facilities Manager. The Facilities Manager is a pivotal role in ensuring that the building operates successfully, and it has a considerable impact on the resident journey. The FM oversees and performs technical and mechanical work that ensures the building, apartments, grounds, amenities, and common areas meet standards of appearance, safety, and overall functionality by managing maintenance-related tasks.
Primary responsibilities include:
- Maintenance of the site including overall inspections, repairs, and general maintenance of the apartments and the interior/exterior of the building.
- Leading and managing the maintenance team by delegating, supervising, and directing the work of the department.
- Ensuring that Native meets its statutory obligations when operating the building.
- Overseeing all resident reported maintenance and ensuring that PPMs are carried out in line with the buildings requirements and that any required remedial works are instigated.
We are looking for an experienced Facilities Manager, with strong leadership skills, to lead and develop our facilities and maintenance teams across 2 sites. If you’re ready to be our next Native, you’ll probably:
- Have proven experience in residential services, leasing, guest relations, hospitality, sales, or marketing that demonstrates a customer service and experience background.
- Be proficient in executing exceptional customer service within a customer facing role.
- Have excellent written and spoken English.
- Possess exceptional IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system).
- Have excellent relationship building skills, both with entirely new and long term residents and team members.
- Be an efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature.
- Be able to work exceptionally well within a team dynamic and contribute to an established open culture.
- Have the ability to follow company policies and procedures.
About Us: We are Native Communities, we specialise in operating £3bn of mixed use, residential and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work and spend time. Our people are our superpower, our team is our greatest strength. Join Native, and you’ll work alongside the best and the brightest in property, hospitality, technology and marketing in an environment where your talents are valued, nurtured and developed.
As well as being able to call yourself a Native, here are some of the other great benefits of working with us:
- Company Pension Scheme provided by NEST
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays!
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We firmly believe that our future success lies in diversity of thought from all Natives and it’s integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us. And, once you’re a Native, your differences will make all the difference.
If you’re as passionate as we are about people and beautiful buildings, we’d love to hear from you!
Facilities Manager Dual Site - Milton Keynes employer: Native Communities
Contact Detail:
Native Communities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager Dual Site - Milton Keynes
✨Tip Number 1
Familiarise yourself with the specific needs of dual site management. Research the unique challenges and best practices for overseeing multiple locations, as this will demonstrate your understanding of the role during any discussions.
✨Tip Number 2
Network with current or former Facilities Managers in similar roles. Engaging with professionals in the field can provide you with insights into the day-to-day responsibilities and expectations, which can be invaluable during interviews.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where your leadership made a positive impact on team performance or resident satisfaction.
✨Tip Number 4
Highlight your customer service experience, especially in residential or hospitality settings. Prepare to share anecdotes that illustrate your ability to build relationships and resolve issues effectively, as this is crucial for the role.
We think you need these skills to ace Facilities Manager Dual Site - Milton Keynes
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Facilities Manager at Native Communities. Highlight your relevant experience in residential services and customer relations in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, technical skills, and any experience managing maintenance teams across multiple sites.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating thriving communities. Mention specific examples of how you've delivered exceptional customer service and managed maintenance tasks effectively in previous roles.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial for the Facilities Manager role.
How to prepare for a job interview at Native Communities
✨Showcase Your Leadership Skills
As a Facilities Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific challenges you faced and how you overcame them.
✨Demonstrate Customer Service Excellence
Given the importance of resident relations in this role, be ready to share experiences where you provided exceptional customer service. Discuss how you handled difficult situations and ensured resident satisfaction.
✨Familiarise Yourself with Relevant Regulations
Understanding statutory obligations is crucial for this position. Brush up on relevant health and safety regulations and be prepared to discuss how you ensure compliance in your previous roles.
✨Prepare Questions About the Company Culture
Native Communities values diversity and teamwork. Prepare thoughtful questions about their company culture and how they support their employees. This shows your genuine interest in being part of their community.
