Community Host - Park Square

Community Host - Park Square

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of Park Square, delivering top-notch customer service to residents daily.
  • Company: Join Native Communities, experts in creating vibrant living and commercial spaces.
  • Benefits: Enjoy perks like a pension scheme, employee assistance, and discounts on stays.
  • Why this job: Make a real impact in a diverse team while enhancing community experiences.
  • Qualifications: Experience in customer service or hospitality is essential; strong communication skills are a must.
  • Other info: We celebrate diversity and welcome applicants from all backgrounds.

The predicted salary is between 24000 - 36000 £ per year.

Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.

This is an exciting opportunity to join our operational team at Park Square, Milton Keynes as a Community Host. We are looking for a new team member, who can be an integral member of our community team, to support delivering an outstanding customer service to our residents. Each day will be unique, requiring an ability to prioritise, multi-task, think creatively, take initiative and ownership, and employ a diverse set of interpersonal and organisational skills. You will bring positive energy to each conversation, resolve issues quickly and effectively, and make everyone feel welcome and appreciated. It's about first impressions, so you'll take great pride in your presentation, and this will reflect in your front of house which you'll keep clean, smart and welcoming at all times.

If you're ready to be our next Native, you'll probably:

  • Have proven experience in residential services, leasing, guest relations, hospitality, sales, or marketing that demonstrates a customer service and experience background.
  • Be proficient in executing exceptional customer service within a customer facing role.
  • Have excellent written and spoken English.
  • Possess exceptional IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system).
  • Have excellent relationship building skills, both with entirely new and long term residents and team members.
  • Be an efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature.
  • Be able to work exceptionally well within a team dynamic and contribute to an established open culture.
  • Have the ability to follow company policies and procedures.

About Us: We are Native Communities, we specialise in operating £3bn of mixed use, residential and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work and spend time. Our people are our superpower, our team is our greatest strength. Join Native, and you'll work alongside the best and the brightest in property, hospitality, technology and marketing in an environment where your talents are valued, nurtured and developed.

As well as being able to call yourself a Native, here are some of the other great benefits of working with us:

  • Company Pension Scheme provided by NEST
  • Cycle to Work Scheme.
  • 24/7 Employee Assistance Programme
  • Westfield Health Cash Plan
  • Life Assurance
  • Referral Scheme
  • Paid Volunteer Time
  • 20% discount on Native Places stays!

Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We firmly believe that our future success lies in diversity of thought from all Natives and it's integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us. And, once you're a Native, your differences will make all the difference. If you're as passionate as we are about people and beautiful buildings, we'd love to hear from you!

Community Host - Park Square employer: Native Communities

At Native Communities, we pride ourselves on being an exceptional employer, particularly for the Community Host role at Park Square, Milton Keynes. Our vibrant work culture fosters inclusivity and collaboration, ensuring that every team member feels valued and empowered to grow professionally. With a range of benefits including a company pension scheme, health cash plan, and opportunities for paid volunteer time, we are committed to supporting our employees' well-being while creating thriving communities together.
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Contact Detail:

Native Communities Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Host - Park Square

✨Tip Number 1

Familiarise yourself with the community and its residents. Understanding the unique aspects of Park Square and its demographic will help you connect better with potential residents and showcase your genuine interest in creating a welcoming environment.

✨Tip Number 2

Demonstrate your customer service skills in real-time. If you have the opportunity to interact with current residents or staff during your application process, use it as a chance to showcase your interpersonal skills and positive energy.

✨Tip Number 3

Network with current employees or join community events hosted by Native Communities. This can provide you with insights into the company culture and values, which you can reference in conversations or interviews.

✨Tip Number 4

Prepare to discuss how you would handle specific scenarios related to community hosting. Think about examples from your past experiences that demonstrate your problem-solving abilities and commitment to exceptional customer service.

We think you need these skills to ace Community Host - Park Square

Customer Service Excellence
Interpersonal Skills
Organisational Skills
Problem-Solving Skills
Relationship Building
Team Collaboration
Communication Skills
Attention to Detail
Initiative and Ownership
Creativity
Time Management
Proficiency in MS Word, Excel & Outlook
Presentation Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service, hospitality, or community engagement. Use specific examples that demonstrate your ability to create welcoming environments and resolve issues effectively.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for community building and customer service. Mention why you want to work with Native Communities and how your skills align with their mission of creating thriving communities.

Showcase Your Communication Skills: Since excellent written and spoken English is crucial for this role, ensure your application is free from grammatical errors. Use clear and concise language to convey your thoughts and experiences.

Highlight Teamwork Experience: Emphasise any previous roles where you worked as part of a team. Describe how you contributed to a positive team dynamic and supported your colleagues, as this is important for the Community Host position.

How to prepare for a job interview at Native Communities

✨Showcase Your Customer Service Skills

Since the role of Community Host revolves around delivering outstanding customer service, be prepared to share specific examples from your past experiences. Highlight situations where you resolved issues effectively or went above and beyond for a resident or guest.

✨Demonstrate Team Spirit

This position requires working well within a team dynamic. During the interview, emphasise your ability to collaborate with others and contribute to a positive team culture. Share anecdotes that illustrate your teamwork skills and how you support your colleagues.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and interpersonal skills. Think about potential challenges you might face as a Community Host and how you would handle them. This will show your initiative and creative thinking.

✨Dress to Impress

First impressions matter, especially in a front-of-house role. Dress smartly and maintain a professional appearance for your interview. This reflects your understanding of the importance of presentation in creating a welcoming environment for residents.

Community Host - Park Square
Native Communities
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