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- Tasks: Lead initiatives to enhance team performance and customer experiences through data-driven insights.
- Company: Join Nationwide, a forward-thinking company focused on collaboration and service excellence.
- Benefits: Enjoy hybrid working, generous home working options, and a supportive work culture.
- Why this job: Make a real impact by shaping the future of Retail Services with your analytical skills.
- Qualifications: Strong data interpretation skills and experience in stakeholder management are essential.
- Other info: Connect with colleagues quarterly for collaboration events and enjoy excellent career growth opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Are you driven by data, collaboration, and a desire to help teams deliver exceptional customer experiences? We’re seeking a Workforce Performance & Productivity Consultant to play a key role in shaping the future of Retail Services through insightful analysis, meaningful engagement, and strong operational delivery.
In this role, you’ll lead small to medium initiatives that strengthen colleague engagement and embed a culture of service excellence, using insight to guide Retail teams toward the priorities that matter most. Working across multiple functions, you’ll build effective partnerships, support channel owners with clear action plans, and deliver concise, impactful reporting and communications that align with business goals.
We welcome applications from colleagues across all functional areas, recognising the value of an analytical mindset, strong data interpretation skills, and confident senior stakeholder management. Whether your background is customer-facing or from another part of the organisation, we appreciate the unique insight and experience you can bring to the role. Your perspective matters, and we encourage you to apply and help shape our continued success.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is expected to be once quarterly.
If your application is successful, your hiring manager will provide further details on how this works. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Workforce Performance & Productivity Consultant employer: Nationwide
Contact Detail:
Nationwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Performance & Productivity Consultant
✨Tip Number 1
Network like a pro! Reach out to current employees at Nationwide or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by practising your data interpretation skills. Think of examples where you've used data to drive decisions or improve processes. We want to see how you can bring that analytical mindset to the table!
✨Tip Number 3
Show off your collaboration skills! Be ready to discuss how you've worked with different teams in the past. Highlighting your ability to build effective partnerships will resonate well with the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and shaping the future of Retail Services together!
We think you need these skills to ace Workforce Performance & Productivity Consultant
Some tips for your application 🫡
Show Your Analytical Skills: Make sure to highlight your data interpretation skills in your application. We want to see how you can use data to drive decisions and improve performance, so share specific examples of your analytical work.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to reflect the job description. Show us how your experience aligns with the role of Workforce Performance & Productivity Consultant.
Emphasise Collaboration: Since this role involves working across multiple functions, make sure to mention your collaboration skills. Share instances where you’ve successfully partnered with others to achieve common goals, as this is key for us at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team. Plus, it’s super easy!
How to prepare for a job interview at Nationwide
✨Know Your Data
As a Workforce Performance & Productivity Consultant, you'll be working with data daily. Make sure you brush up on your data interpretation skills before the interview. Be ready to discuss how you've used data in past roles to drive decisions and improve performance.
✨Showcase Collaboration Skills
This role emphasises collaboration across multiple functions. Prepare examples of how you've successfully worked with different teams to achieve common goals. Highlight any initiatives where your engagement made a significant impact on team performance or customer experience.
✨Prepare for Stakeholder Management
Strong senior stakeholder management is key in this position. Think about times when you've had to manage expectations or communicate complex information to senior leaders. Be ready to share these experiences and how they contributed to successful outcomes.
✨Align with Business Goals
Understanding how your role aligns with the broader business objectives is crucial. Research Nationwide's current goals and challenges, and think about how your skills can help address them. This will show your genuine interest in the company and the role.
