Nationwide is seeking a Subject Matter Expert in The Mortgage Works Servicing to coach and train colleagues while maintaining productivity and customer-first focus. This 12-month secondment offers hybrid working across the UK, with at least two days per week in the Bournemouth office.
You will lead process mapping, support, and escalation on complex cases. We require deep TMW knowledge, Buy to Let experience, and strong analytical skills.
TMW Mortgage Servicing Expert & Coach (12m Hybrid) employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.
