Test Manager E3 - Credit Risk / Business Banking in Swindon

Description

You'll join our Credit Risk engineering team, supporting a strategic platform that underpins how we make responsible lending decisions across a wide range of products. The team plays a key role in enabling safe, scalable and near real-time decisioning, helping us meet customer needs while maintaining a robust risk environment.

In this senior test leadership role, you'll be accountable for quality and test delivery across a sub-CIO portfolio or a complex project. You'll combine deep technical expertise with strong leadership, working across engineering, product and delivery teams to shape test strategy, strengthen quality practices and enable reliable outcomes across the build out of business banking applications within the AWS Credit Risk wider hub and integrated systems.

This is an opportunity for an experienced Test Manager and technical specialist who can lead through complexity, challenge constructively and turn new approaches into practical improvements. You'll coach and mentor colleagues, mature team capability and drive greater use of automation, CI/CD, shift-left testing and AI to improve quality and efficiency.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon office.

If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Responsibilities

What you’ll be doing

As an E3 Test Manager, you will provide technical test leadership and own the effective delivery of quality outcomes. Depending on the needs of the portfolio or project, you will:

Lead test delivery across complex programmes or portfolios, providing clear direction, governance, planning and assurance to ensure successful outcomes. Execute the test strategy, ensuring quality delivery aligns with organisational standards, engineering practices, and risk and compliance requirements. Oversee the consistent application of testing, security and control standards, addressing gaps and driving continuous improvement.

Through strong technical leadership, guide teams on testing technologies, architectures, tooling and quality engineering practices. Work closely with stakeholders and engineering teams to challenge constructively, improve testability, and enhance delivery outcomes. Drive the adoption of CI/CD and shift-left testing practices, increasing automation and reducing reliance on manual integration testing.

Champion modern testing approaches, including automated, API and risk-based testing, using delivery metrics and quality insights to identify risks and prioritise improvements. Also promote the responsible adoption of AI capabilities to improve efficiency and quality across the domain. In partnership with E4 leadership, support resource planning by identifying future demand, capability gaps and practical resourcing solutions that enable successful delivery.

About you

Essential experience

• Proven experience leading test delivery at sub-CIO level or for complex projects with multiple systems, dependencies and stakeholders.
• Deep understanding of testing and development technologies, architectures, tooling and technical solutions, with the ability to apply that knowledge to delivery decisions.
• Strong test leadership capability, including test strategy execution, planning, governance, risk management, assurance and stakeholder communication.
• Experience of quality engineering across complex integrated systems, APIs, data flows, cloud platforms and external 3^rd party applications.
• Practical experience developing or implementing CI/CD and shift-left test approaches, with a clear focus on automation and earlier feedback.
• Ability to interpret dashboard metrics and use evidence to identify risk, target improvements and communicate the quality position.
• Experience coaching and mentoring testers, uplifting capability and embedding mature, consistent quality practices.
• Ability to engage, influence and constructively challenge across engineering, product, delivery and senior stakeholder groups.
• Experience identifying resource and capability needs, working with leadership to address gaps and support sustainable delivery.
• A continuous-improvement mindset, with evidence of adopting new techniques, contributing to a professional practice and supporting wider community activity.
• Understanding of how AI can be adopted responsibly to improve test quality, productivity and delivery efficiency.
• Coach and mentor E2 testers and support the development of E1 and E2 colleagues.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Qualifications

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

The hiring manager for this role is Emma Windsor, and the main recruitment contact is Nathan Richens.

Please note that should you be successful in securing this role, the job title on our internal systems will be EN03 Engineer E3.