Nationwide is seeking a Senior Governance Manager within the Customer Resolution function to lead a team responsible for governance, risk and control across the end-to-end complaints process. The role focuses on maintaining a robust control environment and ensuring compliant, customer‑facing outcomes.
The position supports a hybrid working model across the UK, with core presence at the Swindon or Northampton offices and flexible remote options where possible.
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Strategic Governance & Risk Lead - Hybrid in Swindon employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.
