Nationwide is offering a 12-month secondment in its Specialist Support Team to assist vulnerable members, carers and third parties. The role is telephony and admin based, with hybrid working across UK offices and quarterly attendance at the Swindon site.
You will assess needs, build tailored support plans, and coordinate with internal teams for the best outcomes. You will manage intake calls, provide information, and guide members through product options while adhering to policies and
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Specialist Support Manager for Vulnerable Members in Swindon employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.