Nationwide is seeking an experienced Head of Risk & Governance to lead the Retail & Group Customer Operations Risk function, driving risk, conduct, regulatory and control improvements across Collections & Recoveries and Specialist Support.
You will work with business, change and other risk teams to maintain a robust risk profile, ensure consumer duty compliance, and deliver strong customer outcomes through a hybrid working model across UK offices.
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Senior Risk & Governance Lead, Customer Operations in Swindon employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.
