Nationwide is seeking a Customer Strategy Consultant to join the Rem CoE's Treatments team on a 12-month secondment. You will design and document remediation strategies, drawing on data and stakeholder insights to deliver optimal customer outcomes.
You will collaborate with the Customer Strategy Manager and project teams, balancing operational simplicity with effective customer results in a hybrid setup across the UK offices, with clear communication to senior stakeholders.
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Remediation Strategy Consultant - Elevate Customer Outcomes in Swindon employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.