Core Network Infrastructure (CNI) are tasked with developing, maintaining, and securing Nationwide’s network infrastructure. CNI are at the start of an exciting journey, our vision to drive long term value for Nationwide by providing simple cost-effective infrastructure, consumable in well-defined services with minimal fuss; enabling the organisation to move forward at pace.
As we move forward, we’re looking for a Platform Manager to lead on Data Centre LAN operations and provide technical leadership, enthusiasm, and ownership of the LAN within our data centres.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Responsibilities
What you’ll be doing
Reporting to the Head of IT Services - Networks you’ll be expected to be a subject matter expert in your field and be responsible for all operational activities (incident, problem, change, patching etc) performed by the BT managed services team on your platform. Key to your success will be building a collaborative partnership with the internal teams and external partners.
For your platform area you will own the improvement of service and procedures, manage access, help to plan for short to mid-term roadmaps and investment, ensuring that we remain within risk and service level tolerance and are delivering capabilities fit for the future of Nationwide.
Maintaining the security of the network and the correct functioning of the controls CNI is accountable for is another key aspect of the role. You will work together with your peers to ensure that changes to your platform are correctly designed, planned and implemented and that they align with our network patterns and guardrails.
About you
As a minimum requirement, you’ll have:
Broad technical knowledge across WAN, Data Centre, Campus, Network Security & Cloud technologies
A career background that has evolved through a technical discipline (preferably through implementation and design) in the network space
Confidence to make decisions and the humility to change course when required
Be a natural collaborator, able to bring people together behind a common goal and lead the team to achieve desired outcomes
You’ll be a constant learner, open to new ideas and new ways of doing things
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
Qualifications
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
25 days holiday, pro rata
Private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance-related bonus
Training and development to help you progress your career
A great selection of additional benefits through our salary sacrifice scheme
Life assurance to provide peace of mind for you and your loved ones in the event of your death
Wellhub – access to a range of free and paid options for health and wellness
Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
The hiring manager for this role is Stuart Purvis, and the main recruitment contact is Ashley Dodds.
Platform Manager in Swindon employer: Nationwide
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