Partnering & Change Consultant in Swindon

As a HR Change Consultant (Partnering and Change Consultant), you’ll support a variety of People related work packages providing consultative oversight and guidance to the business. You will support several People Change activities helping us integrate and grow through careful data and complex process management. You’ll also get involved in investigating and responding to escalated AskHR queries linked to the NBS policy suite and employee terms and conditions. You will gather and use people data producing insights to support business decision-making. This is a hugely varied role for a true HR generalist with strong data skills and excellent attention to detail. This is a role within the People Partnering and Change Delivery Team, working alongside other Consultants, Partners, and Advisers. You’ll also work with our recognised Unions, to share information and nurture our positive relationship.

This role sits within the People Function, which is responsible for enabling our Society blueprint through key People-focused enablers, including a focus on culture and capability, and managing how we transform our organisation, doing the right thing in the right way with our ethic of care. We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 28 and 35 hours. This is a 12-month Fixed Term Contract opportunity. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Glasgow or Northampton offices. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works.

You will work as part of a squad alongside our People Partners and Senior People Partners to deliver transformational People Change. We always manage Change with a strong ethic of care regardless of its size and complexity. You’ll be producing insight by gathering data and producing insights on the findings (e.g. absence, planned leave, working patterns, I&D, spans and layers) to inform business decisions and workforce planning. Additionally, you will support consultation activity such as tracking people data, consultation forms and managing change queries in line with business needs so we can service our customers effectively. In doing this you’ll be able to work with business leaders on job evaluations and role profile changes within our regulated environment.

Furthermore, you will investigate and respond to escalated queries from Ask HR/other People Function teams or our Unions, including queries linked to our NBS policies and employee contracts. These are likely to be complex queries that can require challenging and sensitive conversations with managers and employees, as well as thorough research and investigation.

As a minimum requirement, you'll have/be:

• Strong planning and organisational skills with significant experience of managing and prioritising workload to tight deadlines.
• Excellent attention to detail.
• Comfortable sourcing, managing and maintaining sensitive data through Excel and PeopleCloud.
• Experience supporting and ideally advising on People Change activity with experience in other People Function or Change Delivery teams.
• Strong communication and stakeholder management skills with the ability to partner key stakeholders.
• The ability to logically evaluate and apply judgement to situations, overcome challenges and provide solutions at pace.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve.

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Keeping your data and personal information confidential is important to us.

We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you.