Media Manager in Swindon

As a Media Manager, you'll play an important role in helping Nationwide deliver effective, customer focused and responsible paid media campaigns. Working closely with senior media colleagues, agency partners and stakeholders across marketing, product and digital teams, you'll support the planning, delivery and optimisation of media activity that helps achieve our business objectives. You'll help ensure campaigns are managed in line with regulatory, compliance and brand requirements, while using performance data and insight to support informed decision making and continuous improvement.

As part of a collaborative and fast paced team, you'll contribute to the smooth running of media activity, helping to deliver campaigns that reach the right audiences, drive measurable outcomes and create better experiences for our customers. This role would suit someone with a genuine interest in paid media, strong attention to detail and a naturally analytical approach. You'll enjoy working with data, building relationships across teams and contributing to a structured environment where quality, governance and customer outcomes are at the heart of everything we do.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works.

A typical day could involve reviewing the performance of live paid media campaigns across a range of channels, monitoring key metrics and identifying opportunities to improve results or optimise spend. You'll support campaign delivery by coordinating creative assets, checking tracking and measurement is working as expected, and helping to ensure the necessary approvals are in place before activity goes live. You'll maintain reporting dashboards and campaign documentation, providing accurate data, insights and updates to colleagues across marketing, product and digital teams.

Working alongside agency partners and senior media colleagues, you'll contribute to media planning activity, help respond to stakeholder queries and support the ongoing management of campaigns throughout their lifecycle. Whether you're monitoring performance, gathering insight, supporting campaign set up or helping to keep projects on track, you'll play an important part in ensuring media activity is delivered efficiently, meets business objectives and provides the best possible outcomes for customers.

As a minimum you’ll have:

• Experience supporting digital or paid media campaigns, gained within an agency, brand or publisher environment
• Experience using performance data and reporting tools, such as Excel, Power BI or analytics dashboards, to identify trends and generate insights
• Strong attention to detail when handling campaign data, coordinating assets, validating tracking requirements and managing approval processes
• Experience working collaboratively with internal stakeholders and external partners to support the delivery of shared objectives
• Experience managing multiple priorities, maintaining accurate documentation and delivering work to agreed deadlines
• Strong written and verbal communication skills, with experience providing updates and information to a range of stakeholders
• A demonstrable interest in digital media and marketing, with a commitment to developing knowledge and skills within a structured or regulated environment

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Keeping your data and personal information confidential is important to us.