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- Tasks: Lead the design and deployment of key Customer Servicing applications on a hybrid cloud platform.
- Company: Nationwide, a mutual organisation focused on customer-centric solutions.
- Benefits: 30 days holiday, private medical insurance, competitive pension, and performance bonuses.
- Why this job: Drive continuous improvement and build technical capability in a dynamic environment.
- Qualifications: Experience in engineering practices and a passion for customer service.
- Other info: Flexible working options available to help you thrive.
The predicted salary is between 36000 - 60000 £ per year.
As a Lead Engineer you will ensure our systems and platforms are designed, developed and tested in a resilient and secure manner and aligned to strategy, ensuring we're applying good engineering practices and principles. This role will drive a culture of continuous improvement, with a focus on building technical capability (including people) across all disciplines.
Across Customer Technology, we have an important journey ahead of us to build and maintain our position in the market and respond to changing customer needs, guided by the strategic pillars of Fit and Fast, More Rewarding Relationship and Simply Brilliant Service & Focused. This role is within the Customer Servicing Chief Information Office function and is a great opportunity for the right individual to lead the design and deployment of key Customer Servicing applications to a hybrid cloud platform.
We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office.
If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
Benefits and extras:
- 30 days holiday
- Access to private medical insurance
- A highly competitive pension to help you build a strong foundation for retirement
- Access to an annual performance related bonus
- Training and development to help you progress your career
- A great selection of additional benefits through our salary sacrifice scheme
- Life assurance to provide peace of mind for you and your loved ones in the event of your death
- Wellhub – access to a range of free and paid options for health and wellness
- Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who.
Lead Cloud Engineer E4 – Customer Servicing in Swindon employer: Nationwide
Contact Detail:
Nationwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Cloud Engineer E4 – Customer Servicing in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Lead Cloud Engineer role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to cloud engineering. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your skills through personal projects or contributions to open-source. We love seeing candidates who are passionate about their craft, so don’t hesitate to share your GitHub or portfolio during interviews!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for talent that aligns with our values and vision, so don’t miss out!
We think you need these skills to ace Lead Cloud Engineer E4 – Customer Servicing in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Cloud Engineer role. Highlight your experience with cloud platforms and engineering practices that align with our goals at StudySmarter. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us drive continuous improvement in customer servicing. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved systems or processes in previous roles. We love seeing quantifiable results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Nationwide
✨Know Your Cloud Stuff
Make sure you brush up on your cloud engineering knowledge. Be ready to discuss specific technologies and platforms you've worked with, especially in a hybrid cloud environment. This shows you're not just familiar with the concepts but have hands-on experience.
✨Showcase Continuous Improvement Mindset
Prepare examples of how you've driven continuous improvement in past roles. Whether it's through process optimisation or team development, demonstrating this mindset aligns perfectly with the role's focus on building technical capability.
✨Understand Customer Needs
Since the role is within Customer Servicing, think about how your engineering decisions impact customer experience. Be ready to discuss how you've previously aligned technical solutions with customer needs and business strategy.
✨Be Ready for Hybrid Working Questions
With the emphasis on flexible working, be prepared to discuss how you manage your time and productivity in a hybrid setup. Share any experiences that highlight your adaptability and how you maintain strong communication with your team, whether in the office or remotely.
