Nationwide is seeking a Customer Communications Journey Lead Manager in the United Kingdom. The role focuses on shaping and improving customer communications across relationships, products and experiences, with hybrid working and flexible hours between 28 and 35 per week.
You will lead cross-functional teams across marketing, digital and risk to design, deliver and optimise journeys, leveraging feedback, performance data and governance to drive measurable improvements for customers and the
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Hybrid: Customer Communications Journey Lead in Swindon employer: Nationwide
As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.
