EC Advisory Manager in Swindon

We’re at our best when we have something to drive us forward, a belief that underlines who we are and what we do. Our Purpose is to make people happier about money – and that idea starts with every single one of us here at Virgin Money. It’s an exciting time to join our Business Banking Financial Crime team. The team provides specialist first-line advice, oversight and challenge to help Business Banking understand and manage the financial crime risks associated with its customers, products, propositions and services.

As a Business Banking Economic Crime subject matter expert, you’ll translate Economic Crime Policies, Group Minimum Control Standards and risk appetite into practical requirements across the Business Banking customer lifecycle. You’ll lead impact and gap assessments, advise on customer journeys, products and controls, and support the management of breaches, waivers, dispensations and control issues. You’ll maintain effective oversight of activity delivered on behalf of Business Banking by Customer & Operations, Payments and third-party or offshore partners, and use management information to identify emerging portfolio risks, control weaknesses and remediation priorities. You’ll provide clear, evidence-based advice and constructive challenge through Business Banking and Economic Crime governance, while supporting change and transformation delivery.

This is a 12-month Fixed Term Contract opportunity. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office.

If your application is successful, your hiring manager will provide further details on how this works. Virgin Money is now part of Nationwide. Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years. You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

Responsibilities:

• Provide expert first-line guidance on financial crime risks, including money laundering, sanctions, fraud and bribery, ensuring compliance with Economic Crime policies and regulatory requirements across Business Banking.
• Support risk assessments, control design and operational processes throughout the customer lifecycle, while identifying and resolving control gaps, audit findings and policy breaches.
• Deliver oversight and challenge to operational and third-party teams, analyse risk trends and management information, and provide actionable insight to senior stakeholders.
• Act as a subject matter expert on economic crime initiatives and build strong relationships across business, risk, compliance and assurance functions to strengthen the overall control environment.

About you:

• Strong experience of providing technical Economic Crime or financial crime risk management advice within Business Banking, Commercial Banking or a comparable non-personal customer environment.
• Detailed knowledge of Business Banking customer types, legal entities, beneficial ownership structures, products and servicing journeys, and the financial crime risks associated with them.
• Practical knowledge of customer due diligence, enhanced due diligence, customer risk assessment, sanctions and PEP screening, transaction monitoring, payments, trade finance and customer exit controls.
• Experience of completing policy impact or gap assessments and managing control issues, breaches, waivers, dispensations, audit findings or remediation plans.
• Ability to analyse complex risk, control and performance information and turn it into clear advice, governance reporting and prioritised action.
• Confidence communicating with and influencing stakeholders at all levels, including senior leaders, while providing constructive challenge and maintaining strong working relationships.
• Experience supporting business change, control enhancement or remediation activity, with the ability to manage competing priorities and high-volume workflows.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get:

• 25 days holiday, pro rata.
• Private medical insurance.
• A highly competitive pension to help you build a strong foundation for retirement.
• Access to an annual performance-related bonus.
• Training and development to help you progress your career.
• A great selection of additional benefits through our salary sacrifice scheme.
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Wellhub – access to a range of free and paid options for health and wellness.
• Up to 2 days of paid volunteering a year.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.