At a Glance
- Tasks: Lead projects to resolve customer issues and ensure smooth delivery.
- Company: Join Nationwide, a customer-focused mutual with a strong community spirit.
- Benefits: Enjoy flexible working, competitive pay, private medical insurance, and a great pension scheme.
- Other info: Hybrid working model with opportunities for career development and volunteering.
- Why this job: Make a real difference by helping customers and building lasting relationships.
- Qualifications: Strong planning skills and ability to thrive in fast-paced environments.
The predicted salary is between 36000 - 60000 € per year.
At Nationwide we aim to get things right first time, but when something does go wrong, we pride ourselves in putting it right for our customers quickly and efficiently.
As our name suggests, the Remediation Centre of Excellence is a specialised cross community capability who rapidly assimilate knowledge and build an understanding of emerging issues and incidents in order to plan and deliver the required remediation for impacted customers.
Are you meticulous and methodical when it comes to planning a new piece of work with multiple workstreams? Do you thrive under pressure working within a fast paced and challenging environment? Do you have an interest in mitigating risks and issues for complex scenarios? Can you quickly build new strong and lasting relationships with stakeholders? Can you work with ambiguity?
If so, then a Delivery Manager role in the Remediation Centre of Excellence could be for you. We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 30 and 35 hours. At Nationwide we offer hybrid working wherever possible.
More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton or Dunfermline office.
If your application is successful, your hiring manager will provide further details on how this works. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
The extras you'll get
- Access to private medical insurance
- A highly competitive pension to help you build a strong foundation for retirement
- Access to an annual performance related bonus
- Training and development to help you progress your career
- A great selection of additional benefits through our salary sacrifice scheme
- Life assurance to provide peace of mind for you and your loved ones in the event of your death
- Wellhub – access to a range of free and paid options for health and wellness
- Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who.
Delivery Manager in Swindon employer: Nationwide
Nationwide is an exceptional employer that prioritises employee well-being and development, offering a flexible hybrid working model that fosters collaboration and connection among colleagues. With a strong focus on customer satisfaction, employees benefit from competitive perks such as private medical insurance, a robust pension scheme, and opportunities for career progression through comprehensive training. Located in vibrant areas like Swindon, Northampton, and Dunfermline, Nationwide provides a supportive work culture that values community engagement and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to delivery management. We recommend role-playing with a friend to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in the past, especially in fast-paced environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining us.
We think you need these skills to ace Delivery Manager in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Delivery Manager role. Highlight your experience with planning, risk mitigation, and stakeholder management. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our Remediation Centre of Excellence. Keep it engaging and relevant!
Showcase Your Problem-Solving Skills:In your application, don’t forget to showcase examples of how you've tackled complex scenarios in the past. We love candidates who can think on their feet and navigate ambiguity with ease!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you into our system quickly. Don’t wait too long – apply today!
How to prepare for a job interview at Nationwide
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Delivery Manager role and its responsibilities. Familiarise yourself with the key skills mentioned in the job description, such as planning, risk mitigation, and stakeholder management. This will help you tailor your answers to demonstrate how your experience aligns with what they’re looking for.
✨Prepare for Scenario-Based Questions
Given the nature of the role, expect scenario-based questions that assess your problem-solving abilities under pressure. Think of specific examples from your past experiences where you successfully managed multiple workstreams or resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Relationship-Building Skills
As a Delivery Manager, building strong relationships with stakeholders is crucial. Prepare to discuss how you've effectively collaborated with different teams or clients in the past. Highlight any strategies you used to foster trust and communication, especially in ambiguous situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the team dynamics, the challenges they face, or their approach to hybrid working. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
