Data Centre Tech Supervisor in Swindon

Description

An exciting opportunity has arisen to join our Data Centre Services team. The team are responsible for managing the day to day activities and performance of the infrastructure services provided within the Nationwide data centres, providing secure supervision of change and working with project, BAU teams and third parties in the planning, delivery and installation of IT infrastructure into the data halls ensuring optimal usage of space, power and cooling.

The data centres provide production, test and disaster recovery services for the business and their efficient running underpins many of the business processes used by the Society. This is an excellent opportunity for an individual looking to progress their successful career in IT Service Delivery.

This role operates on a 24/7 shift pattern of 2 days on, 2 nights on then 5 off. Then 2 days on 3 nights on then 4 off. Then 3 days on, 2 nights on then 5 off.

This is role includes an additional shift allowance of £9,200 per annum.

For this role you will be based onsite at our Swindon Data Centre, and you will need to travel to the Newbury Data Centre on a monthly basis. If your application is successful, the hiring manager will provide further details on how this works.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Responsibilities

What you’ll be doing

You will be performing a lead role working predominately on projects responsible for ensuring that the Data Centre requirements are understood, and infrastructure delivery and installation planned within the project timescales, working to identify and remove any potential blockers to successful delivery.

You will be responsible for ensuring that the IT infrastructure delivered by projects is planned appropriately making optimal use of the environment and the physical installation has no impact on existing services.

Working collaboratively with third party installation and cabling teams you will help define the requirements and detailed installation plans and provide technical oversight of all work performed with the data halls. At times you will be taking a hands-on approach for some of the installation and cabling work when required.

Working with projects you will be responsible for the pro-active identification, communication and resolution of data centre risks and issues through the design to the implementation phase.

You will regularly review your own and the data centre project workload to ensure that resource is available to ensure delivery dates are met as agreed with the project, escalating potential shortfalls to your line manager before it becomes an issue.

About you

As a minimum requirement, you’ll have:

• Data Centre operational experience
• Ability to plan work and be autonomous in delivery
• Risk, Incident and Change Management
• Stakeholder and Third-Party Management
• Leadership, mentoring and continual improvement along with willingness to travel to fulfil the role

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Qualifications

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our .

If you want to find out more about using AI in our recruitment process, please read more here.

Disability Confident

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support.

Apply safely with Nationwide

Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam.

The hiring manager for this role is Simon Hindle, and the main recruitment contact is Ashley Dodds.