ATM Service Desk Analyst β€” Rapid Incident Resolver (Hybrid) in Swindon

ATM Service Desk Analyst β€” Rapid Incident Resolver (Hybrid) in Swindon

Swindon Full-Time 27000 - 33000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Be the go-to person for resolving ATM and cash incidents quickly.
  • Company: Join a nationwide team dedicated to excellent service in cash operations.
  • Benefits: Enjoy hybrid working, competitive pay, and a supportive team environment.
  • Other info: Work in a dynamic setting with opportunities for growth and development.
  • Why this job: Make a real difference by helping branches and customers with rapid service restoration.
  • Qualifications: Strong problem-solving skills and ability to work well under pressure.

The predicted salary is between 27000 - 33000 Β£ per year.

Nationwide ATM & Cash Operations team seeks an ATM Service Desk Analyst to be the first point of contact for retail colleagues with ATM and cash incidents, driving rapid restoration of service for branches and customers.

In a busy operational setting you will stay calm and focused while collaborating with a high-performing team to deliver excellent service.

Hybrid working is supported across the UK, with two days per week in Swindon.

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ATM Service Desk Analyst β€” Rapid Incident Resolver (Hybrid) in Swindon employer: Nationwide

As a leading employer in the banking sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and a supportive hybrid working model, allowing you to balance your professional and personal life effectively. Join us to be part of a high-performing team dedicated to enhancing customer experiences while driving operational excellence.

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Contact Details:

Nationwide Recruitment Team

We think you need these skills to ace ATM Service Desk Analyst β€” Rapid Incident Resolver (Hybrid) in Swindon

Incident Management
Customer Service
Problem-Solving Skills
Collaboration
Communication Skills
Attention to Detail
Calm Under Pressure