AI Analyst – Data Analytics & Insights in Swindon

Data and AI are critical to the experience of our 16 million members. They underpin our technology investment and help us deliver smarter, more personalised experiences for our customers. Our Data & AI teams bring together information from across the Society to generate deeper insights, power intelligent decision-making, and unlock new opportunities through data-driven innovation. We build secure, resilient platforms that host enterprise-scale data, create pipelines that transform raw information into trusted business assets, and ensure data is governed effectively and used responsibly.

Increasingly, we are harnessing the power of Artificial Intelligence to transform the way colleagues and customers interact with data. We use modern technologies such as Databricks, Azure, and Databricks Genie to make data more accessible through natural language conversations, enabling users to ask business questions and receive instant insights. Our teams also develop predictive models, explore machine learning solutions, and experiment with Generative AI to improve customer experiences, automate processes, and enhance decision-making across the organisation.

Working in Data & AI requires curiosity, creativity, strong analytical thinking, and the ability to communicate complex ideas clearly. You will use these skills to contribute to a wide range of initiatives, from building automated data pipelines and AI-enabled solutions to creating interactive dashboards and self-service analytics tools that empower colleagues to make better decisions. This is a 12-month Fixed Term opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend each day based onsite at our Swindon office. If you are successful in securing this role, you will need to be able to start this position on Monday 7th September 2026.

If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

We're investing more than ever in the future pipeline of technology and AI talent, helping Nationwide remain at the forefront of innovation. As part of our Data & AI teams in Swindon, you'll gain exposure to industry-leading technologies including Databricks, Databricks Genie, Microsoft Azure, SQL, and machine learning platforms. You'll work alongside experienced engineers, data scientists, analysts, and AI specialists to solve real business challenges using data and emerging AI capabilities.

You could be involved in building and improving data pipelines that deliver trusted data across the Society, developing analytics solutions that turn data into actionable insights, and using Databricks Genie and Generative AI capabilities to make data easier to discover and understand. You will have the opportunity to explore machine learning and predictive analytics techniques, create dashboards, visualisations, and AI-powered tools for business users, and work with modern cloud technologies and enterprise-scale data platforms. Throughout the role, you’ll support the development of innovative solutions that improve colleague and customer experiences. This is an opportunity to gain hands-on experience with technologies that are shaping the future of data, analytics, and AI within one of the UK's largest building societies.

We have high expectations of our colleagues, and you'll need to demonstrate how you meet the following:

• You will be in your 2nd or 3rd year of University studying towards a Computer Science or technology based degree.
• Bold in living our Customer First behaviours, with an innovative mindset and enthusiasm for new technology.
• Passionate about learning, development, and continuous improvement.
• Motivated to deliver high performance, both individually and as part of a team.
• Strong numerical, written, and verbal communication skills.
• The ability to analyse complex problems and develop practical solutions.
• An interest in data, AI, technology, and their application to real-world business challenges.
• Commercial awareness of Nationwide Building Society, the wider Financial Services industry, and the opportunities presented by emerging AI technologies.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata.
• Private medical insurance.
• A highly competitive pension to help you build a strong foundation for retirement.
• Access to an annual performance-related bonus.
• Training and development to help you progress your career.
• A great selection of additional benefits through our salary sacrifice scheme.
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Wellhub – access to a range of free and paid options for health and wellness.
• Up to 2 days of paid volunteering a year.

Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Please note that should you be successful in securing this role, the job title on our internal systems will be Analyst.