At a Glance
- Tasks: Oversee and enhance IT service performance while collaborating with Service Managers.
- Company: Join Nationwide, a leading organisation focused on service excellence.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and collaboration.
- Why this job: Make a real impact by improving IT services and driving performance.
- Qualifications: Experience in IT Service Management and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
Nationwide is seeking a Service Performance Manager in Swindon, UK, to oversee and enhance IT service performance. This hybrid role involves collaborating with Service Managers to ensure services meet agreed standards while utilizing ITIL frameworks for service improvement.
Key responsibilities include:
- Monitoring service performance
- Providing insights for decision-making
Candidates should have experience in IT Service Management and strong analytical skills to identify improvement opportunities.
Service Performance Lead – Data & ITIL Reporting employer: Nationwide
At Nationwide, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Swindon. Our commitment to employee growth is reflected in our comprehensive training programmes and career advancement opportunities, ensuring that you can thrive in your role as a Service Performance Lead. With a focus on work-life balance and a supportive environment, we empower our employees to make meaningful contributions while enjoying the unique advantages of working for a leading financial services provider.
