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- Tasks: Lead a key branch, motivate your team, and deliver outstanding customer service.
- Company: Join Nationwide, a member-owned mutual with a focus on community and fairness.
- Benefits: Enjoy private medical insurance, competitive pension, bonuses, and wellness options.
- Why this job: Make a real impact in a high-profile role while advancing your career.
- Qualifications: Proven experience in retail management and strong leadership skills.
- Other info: Permanent full-time role with excellent training and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
You’ll be responsible for one of our largest branches in a key location. If you’ve already proved your worth in a high-profile retail role, motivating people, improving performance and delivering a fantastic customer service – this is your opportunity to show what you can do.
This role is Permanent Full Time, 35 hours per week, Monday to Saturday. Please note- The proposed start date for this role is May 2026, with full details to be discussed at interview.
The extras you’ll get:
- Access to private medical insurance
- A highly competitive pension to help you build a strong foundation for retirement
- Access to an annual performance related bonus
- Training and development to help you progress your career
- A great selection of additional benefits through our salary sacrifice scheme
- Life assurance to provide peace of mind for you and your loved ones in the event of your death
- Wellhub – access to a range of free and paid options for health and wellness
- Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who.
Senior Branch Manager - Preston employer: Nationwide
Contact Detail:
Nationwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Branch Manager - Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know about opportunities at Nationwide. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your experience aligns with our commitment to customer service and team motivation. We love seeing candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve motivated a team or improved performance. We want to hear how you’ve made a difference in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at Nationwide.
We think you need these skills to ace Senior Branch Manager - Preston
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous retail roles and any leadership experience you've had. We want to see how you've motivated teams and improved performance in the past!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Senior Branch Manager role. It shows us you’re genuinely interested.
Be Customer-Focused: Since we’re all about uncompromising customer service, make sure to include examples of how you’ve delivered fantastic service in your previous roles. We love to see candidates who put customers first!
Apply Early: We might close the advert earlier if we get a lot of applications, so don’t wait around! Apply through our website as soon as you can to ensure your application is considered.
How to prepare for a job interview at Nationwide
✨Know Your Branch Inside Out
Before the interview, make sure you research the Preston branch thoroughly. Understand its performance metrics, customer demographics, and any recent changes or challenges it has faced. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Senior Branch Manager, you'll need to motivate and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on specific outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Emphasise Customer Service Excellence
Since the role is all about delivering fantastic customer service, be ready to discuss your approach to customer satisfaction. Share stories where you went above and beyond for customers, and how you instilled a customer-first mindset in your team.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with insightful questions. Ask about the branch's goals, the team culture, or how success is measured. This not only shows your interest but also helps you gauge if the company aligns with your values.
