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For Companies At a Glance
- Tasks: Assist customers with transactions and resolve queries across digital and in-branch channels.
- Company: Leading financial organisation in Preston with a focus on exceptional customer service.
- Benefits: Robust training, private medical insurance, pension scheme, and career progression opportunities.
- Why this job: Join a supportive team and make a real difference in customers' financial journeys.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 48000 £ per year.
A leading financial organization in Preston is seeking a Customer Representative to provide exceptional service to customers across various channels. This permanent full-time role involves assisting customers with transactions, resolving queries, and supporting product applications both digitally and in-person.
The successful candidate will receive robust training, competitive benefits including private medical insurance and a pension scheme, and a commitment to career progression within a supportive team environment.
Banking Customer Advisor — In-Branch & Digital Help in Preston employer: Nationwide
Contact Detail:
Nationwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Customer Advisor — In-Branch & Digital Help in Preston
✨Tip Number 1
Get to know the company! Research their values and services so you can show off your knowledge during interviews. It’ll help us stand out as a candidate who genuinely cares about the role.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Banking Customer Advisor. This will prepare us to handle queries smoothly and demonstrate our problem-solving abilities.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give us insider tips and even referrals that could land us an interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Banking Customer Advisor — In-Branch & Digital Help in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and banking. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills: As a Customer Advisor, communication is key! In your application, demonstrate your ability to convey information clearly and effectively. We love candidates who can connect with customers both digitally and in-person.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Nationwide
✨Know the Company Inside Out
Before your interview, do some homework on the financial organisation. Understand their values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Scenarios
As a Banking Customer Advisor, you'll be dealing with various customer queries. Think about common scenarios you might face and how you would handle them. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Communication Skills
In this role, clear communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. You might even want to prepare a few examples of how you've successfully resolved customer issues in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or career progression opportunities. This shows that you're not just interested in the job, but also in growing within the company.
