Social Housing Lending Lead β€” Customer Success (Hybrid) in Northampton

Social Housing Lending Lead β€” Customer Success (Hybrid) in Northampton

Northampton Full-Time 41400 - 50600 Β£ / year (est.) Home office (partial)
Nationwide

At a Glance

  • Tasks: Support relationship managers and enhance customer experience in social housing lending.
  • Company: Nationwide, a leading mutual organisation committed to community welfare.
  • Benefits: Hybrid working, flexible arrangements, and a focus on mutual good.
  • Other info: Join a supportive team with opportunities for personal and professional growth.
  • Why this job: Make a positive impact on housing associations and contribute to community welfare.
  • Qualifications: Experience in customer support and a passion for social housing.

The predicted salary is between 41400 - 50600 Β£ per year.

Nationwide seeks a Lead Support Officer for the Social Housing Lending Team.

You will support relationship managers, review financial performance, and help deliver new lending for housing associations across the UK.

You will ensure a brilliant customer experience and contribute to Nationwide's Mutual Good commitments.

The role offers hybrid working with opportunities to be based at the Northampton office and flexible arrangements.

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Social Housing Lending Lead β€” Customer Success (Hybrid) in Northampton employer: Nationwide

At Virgin Money, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Cleckheaton. Our commitment to employee growth is evident through ongoing training and development opportunities, alongside a competitive benefits package that includes generous holiday allowances, health and wellness resources, and a strong pension plan. Join us to be part of a team that values customer care and community impact, where your contributions are recognised and celebrated.

Nationwide

Contact Details:

Nationwide Recruitment Team

We think you need these skills to ace Social Housing Lending Lead β€” Customer Success (Hybrid) in Northampton

Customer Relationship Management
Financial Performance Review
Lending Knowledge
Social Housing Sector Understanding
Customer Experience Enhancement
Communication Skills
Team Collaboration