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- Tasks: Enhance Collections & Recoveries performance and drive productivity improvements.
- Company: Leading financial institution in Northampton with a focus on community banking.
- Benefits: Hybrid working, professional growth opportunities, and involvement in customer-first initiatives.
- Why this job: Make a real impact in a dynamic role while supporting community-focused banking.
- Qualifications: Significant experience in relevant processes and strong stakeholder management skills.
- Other info: Join a team dedicated to compliance and innovation in the financial sector.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial institution in Northampton is seeking a Senior Contact Strategy Analyst to enhance their Collections & Recoveries performance. This role involves driving productivity improvements, configuring systems for outbound contacts, and ensuring compliance with regulations.
Ideal candidates will have significant experience in relevant processes and stakeholder management. This position offers hybrid working opportunities and involvement in customer-first initiatives, supporting both professional growth and community-focused banking.
Senior Contact Strategy Analyst (Hybrid, 12-Month) in Northampton employer: Nationwide
Contact Detail:
Nationwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Contact Strategy Analyst (Hybrid, 12-Month) in Northampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the financial institution on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects in Collections & Recoveries. We want to show that we’re not just interested in the role, but also in how we can contribute to their customer-first initiatives.
✨Tip Number 3
Practice common interview questions related to stakeholder management and productivity improvements. We should be ready to share specific examples from our experience that highlight our skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Senior Contact Strategy Analyst (Hybrid, 12-Month) in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Contact Strategy Analyst role. Highlight your experience in collections and recoveries, and don’t forget to mention any relevant stakeholder management skills. We want to see how you can drive productivity improvements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about enhancing collections performance and how your background aligns with our customer-first initiatives. Let us know what makes you the perfect fit for this hybrid role.
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to highlight any experience you have with regulations related to collections and recoveries. We’re looking for someone who understands the importance of staying compliant while driving results.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity to join our team!
How to prepare for a job interview at Nationwide
✨Know Your Numbers
As a Senior Contact Strategy Analyst, you'll need to demonstrate your analytical skills. Brush up on key metrics related to collections and recoveries. Be ready to discuss how you've used data to drive productivity improvements in past roles.
✨Understand Compliance Inside Out
Compliance is crucial in the financial sector. Familiarise yourself with relevant regulations and be prepared to discuss how you've ensured compliance in previous positions. This shows you’re not just about performance but also about doing things the right way.
✨Showcase Stakeholder Management Skills
This role involves working with various stakeholders. Think of examples where you've successfully managed relationships or influenced decisions. Highlighting your communication skills will show that you can navigate complex environments effectively.
✨Emphasise Customer-First Initiatives
Since this position supports customer-first initiatives, come prepared with examples of how you've put customers at the heart of your strategies. Discuss any projects where you improved customer experience or engagement, as this aligns perfectly with the company's values.
