At a Glance
- Tasks: Support Collections & Recoveries with product integration to enhance customer service.
- Company: Join a leading financial services provider committed to innovation.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic team with a focus on career development.
- Why this job: Make a real difference in improving operational efficiency and customer experience.
- Qualifications: Experience in analytics and a passion for enhancing customer service.
The predicted salary is between 35000 - 45000 £ per year.
Nationwide in the UK is offering a 12-month secondment in the Secured Strategy team within the arrears management function.
The role focuses on supporting Collections & Recoveries with Virgin Money product integration for Residential and Buy‑to‑Let VM mortgages, aiming to improve customer service and operational efficiency.
Hybrid working is available; Northampton office attendance is required for at least two days per week (or 40% of mandatory hours for part‑time responsibilities).
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Senior Analytics Analyst - Collections & Recoveries (12mo) in Northampton employer: Nationwide
At Virgin Money, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Cleckheaton. Our commitment to employee growth is evident through ongoing training and development opportunities, alongside a competitive benefits package that includes generous holiday allowances, health and wellness resources, and a strong pension plan. Join us to be part of a team that values customer care and community impact, where your contributions are recognised and celebrated.
