Nationwide in Northampton is seeking a Specialist Service Consultant to deliver exceptional customer service. This predominantly telephone-based role involves supporting colleagues and customers, managing sensitive safeguarding issues, and resolving queries with care.
The ideal candidate will have strong telephony and communication skills, solid customer service experience, and thrive in a fast-paced environment. The role offers hybrid working options and access to private medical insurance, competitive pension, and performance-related bonuses.
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