Nationwide is seeking a Change Delivery Lead for Complaint Operations (FOS) on a 6-month secondment. You will own end-to-end delivery for multiple initiatives, coordinating with central change teams and operational leaders to ensure readiness and benefits realisation.
This role requires strong change management experience in a regulated environment, excellent stakeholder engagement, and the ability to deliver at pace. Hybrid working is offered, with situational office attendance across the UK.
#J-18808-LjbffrChange Leader – FOS Complaints & Operations in Northampton employer: Nationwide
At Virgin Money, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Cleckheaton. Our commitment to employee growth is evident through ongoing training and development opportunities, alongside a competitive benefits package that includes generous holiday allowances, health and wellness resources, and a strong pension plan. Join us to be part of a team that values customer care and community impact, where your contributions are recognised and celebrated.
