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- Tasks: Assist customers with Business Savings applications and manage an active portfolio.
- Company: Join Nationwide, a leading financial services provider with a focus on customer experience.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in customer service while developing your skills in a supportive environment.
- Qualifications: Strong customer service skills and attention to detail are essential.
- Other info: Flexible working arrangements with at least two days in the office for collaboration.
The predicted salary is between 30000 - 40000 £ per year.
As a Business Savings Consultant, you’ll play an instrumental part in completing all aspects of customer service and administration, from application stage through to completion and account administration. Managing an active portfolio of Business Savings applications, establishing relationships with professionals and taking inbound calls from prospective and existing customers will be but a few of your tasks.
As we pride ourselves on providing a world class customer experience you will have proven skills in customer service, a high level of attention to detail, a professional can-do attitude, and the desire to further your skills in these areas. This is a 12 month secondment opportunity.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Northampton office. We will also consider Glasgow as a location, noting this is a hub. If your application is successful, your hiring manager will provide further details on how this works.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Business Savings Consultant in Northampton employer: Nationwide
Contact Detail:
Nationwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Savings Consultant in Northampton
✨Tip Number 1
Network like a pro! Reach out to current employees at Nationwide on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your attention to detail! During the interview, be sure to highlight specific examples from your past experiences where you’ve excelled in customer service and administration tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Nationwide.
We think you need these skills to ace Business Savings Consultant in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business Savings Consultant role. Highlight your customer service experience and any relevant administrative skills to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to join Nationwide and how your professional can-do attitude will contribute to our world-class customer experience.
Show Attention to Detail: As a Business Savings Consultant, attention to detail is key. Double-check your application for any typos or errors before hitting send. We want to see that you take pride in your work!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of your progress. Let’s get started!
How to prepare for a job interview at Nationwide
✨Know Your Customer Service Skills
As a Business Savings Consultant, you'll need to showcase your customer service skills. Prepare examples of how you've handled customer inquiries or resolved issues in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Attention to Detail
This role requires a high level of attention to detail. During the interview, be ready to discuss how you manage tasks that require precision. You might want to share experiences where your attention to detail made a significant difference in your work.
✨Show Your Can-Do Attitude
Employers love a positive attitude! Be prepared to talk about challenges you've faced and how you approached them with a can-do mindset. Highlight instances where your proactive approach led to successful outcomes.
✨Understand Hybrid Working
Since this role involves hybrid working, it’s important to express your adaptability. Familiarise yourself with the concept of hybrid working and be ready to discuss how you can effectively balance office and remote work while maintaining productivity and collaboration.