Multi-Skilled Tradesperson - Northern England / Midlands

We have an exciting opportunity for a Multi-Skilled Tradesperson to join our Retail field team covering Northern England or the Midlands. Your role will be to provide expert maintenance within stores, reacting to requests for repairs to ensure a safe environment for our customers and colleagues. You will work closely with the R&M Helpdesk Team and our Health & Safety colleagues to complete work efficiently and to a high standard. You should have experience in plumbing, paving, carpentry, decorating, drainage and plastering. This role will require extensive travel across the regions, with regular overnight stays. This will allow you to maximise your time in store, completing jobs in an effective and efficient manner.

Responsibilities

• Work closely with the R&M Helpdesk Team and Health & Safety to ensure the safety of our customers and colleagues.
• General property maintenance.
• To undertake repairs within stores to the best standard.
• Advising on best course of action for long lasting results.
• Working proactively to resolve maintenance issues within stores.
• Clean fascia’s, entrance lobby's, plant areas and interiors.
• Renew and replace signage for POS.
• Replace and repair fixtures, fittings and plant benches.
• Replace toilets, taps, sinks, clearing blockages, ironmongery etc.
• Reporting any risks to R&M and Health & Safety team.
• Mentoring junior members of the team and ensuring they are compliant with processes.
• Maintenance of van stock tools and equipment.
• Safe storage of hazardous chemicals in company vehicle.
• Ensuring company provided uniform and PPE is worn as appropriate.
• Provide regular feedback to the Head of Construction & Maintenance on progress.
• Ensure company vehicle is well maintained, cleaned and undertake weekly safety checks with any defects being reported.

Measures of success

• Maintenance repairs are undertaken efficiently and to a high standard.
• Store Operations can run smoothly with minimal impact on our customers.
• Health & Safety standards are maintained.
• There is effective communication with store teams and maintenance colleagues and there is a “one team” approach to resolving problems.
• Demonstrate our values at all times – we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.

What we offer

• Holiday – enjoy a well-deserved break with 33 annual leave days per year (pro-rata for part time).
• Discount – treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
• Pension – save for the future with our company contributed enhanced Group Pension Plan.
• Season ticket loans – spread the cost of travel with an interest-free loan.
• Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
• Access to Retail Trust – seek confidential support, access to a Virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
• Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
• Study assistance – invest in your professional development with funded courses and qualifications.
• Invites to our annual company conference, summer and Christmas social events.

About us

At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.