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- Tasks: Lead initiatives to enhance team performance and customer experiences through data-driven insights.
- Company: Join a leading organisation committed to service excellence and employee engagement.
- Benefits: Enjoy hybrid working, generous home working options, and a supportive work culture.
- Why this job: Make a real impact by shaping the future of Retail Services with your analytical skills.
- Qualifications: Strong data interpretation skills and experience in stakeholder management are essential.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you driven by data, collaboration, and a desire to help teams deliver exceptional customer experiences? We’re seeking a Workforce Performance & Productivity Consultant to play a key role in shaping the future of Retail Services through insightful analysis, meaningful engagement, and strong operational delivery.
In this role, you’ll lead small to medium initiatives that strengthen colleague engagement and embed a culture of service excellence, using insight to guide Retail teams toward the priorities that matter most. Working across multiple functions, you’ll build effective partnerships, support channel owners with clear action plans, and deliver concise, impactful reporting and communications that align with business goals.
We welcome applications from colleagues across all functional areas, recognising the value of an analytical mindset, strong data interpretation skills, and confident senior stakeholder management. Whether your background is customer-facing or from another part of the organisation, we appreciate the unique insight and experience you can bring to the role. Your perspective matters, and we encourage you to apply and help shape our continued success.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is expected to be once quarterly. If your application is successful, your hiring manager will provide further details on how this works.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
If you’re a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Workforce Performance & Productivity Consultant in London employer: Nationwide
Contact Detail:
Nationwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Performance & Productivity Consultant in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Nationwide or in similar roles on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by practising your data interpretation skills. Be ready to discuss how you've used data to drive performance in past roles. We love seeing those analytical minds in action!
✨Tip Number 3
Showcase your collaboration skills! Think of examples where you've worked with different teams to achieve a common goal. This role is all about building partnerships, so let that shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and shaping the future of Retail Services.
We think you need these skills to ace Workforce Performance & Productivity Consultant in London
Some tips for your application 🫡
Show Your Analytical Skills: Make sure to highlight your data interpretation skills in your application. We want to see how you can use insights to drive performance and productivity, so share examples of how you've done this in the past!
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to reflect the specific requirements of the Workforce Performance & Productivity Consultant role. It shows us you’re genuinely interested.
Emphasise Collaboration: Since this role involves working across multiple functions, be sure to mention any experience you have in building effective partnerships. We value collaboration, so let us know how you've successfully engaged with different teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Nationwide
✨Know Your Data
As a Workforce Performance & Productivity Consultant, you'll be working with data daily. Brush up on your data interpretation skills and be ready to discuss how you've used data to drive decisions in the past. Bring examples of reports or analyses you've done that led to actionable insights.
✨Showcase Collaboration Skills
This role emphasises collaboration across multiple functions. Prepare to share specific instances where you've successfully partnered with different teams. Highlight how you built those relationships and the impact they had on achieving business goals.
✨Prepare for Stakeholder Management
You'll need to manage senior stakeholders effectively. Think about times when you've had to present to or influence senior management. Be ready to discuss your approach to communication and how you ensure alignment with business objectives.
✨Embrace the Hybrid Working Model
With a hybrid working environment, it's important to demonstrate your adaptability. Share your experiences of working both remotely and in-office, and how you've maintained productivity and engagement in both settings. This will show you're ready to thrive in their flexible work culture.