Senior Fraud Strategy Analyst in London

It’s an exciting time to join our growing Economic Crime (PROTECT) team as a Senior Fraud Strategy Analyst. As part of our first line of defence function, you’ll play a key role in protecting both our customers and the business from fraud and financial crime. We’re looking for a naturally curious and analytical professional who thrives on solving complex problems, using data to uncover insights, and developing effective fraud prevention strategies that make a real impact.

In this role, you’ll use your expertise in fraud analytics, SAS and SQL to identify emerging fraud trends, assess risks and vulnerabilities, and generate strategic insight across a range of fraud typologies, including card, non-card, application and mule fraud. You’ll translate complex data and analytical findings into clear recommendations that shape fraud strategy, inform senior decision-making and support effective, long-term fraud prevention.

Your understanding of financial services, combined with strong coding, investigation and strategy development skills, will enable you to identify opportunities, write and implement fraud rules, and deliver meaningful improvements. Working closely with colleagues across Fraud Analytics, Operations, Cyber Security, Technology and Commercial teams, you’ll influence key decisions and help drive change across the organisation.

If you have experience developing data-driven fraud controls, can communicate complex technical concepts in a simple and engaging way, and are passionate about using analytics to combat fraud, this is an excellent opportunity to shape the future of fraud prevention within a collaborative and forward-thinking team.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office.

Responsibilities:

• Join a team that plays a vital role in protecting customers and the business from fraud by developing smart, data-led solutions that make a real difference.
• You’ll use insight from a wide range of data sources to identify emerging fraud risks, understand changes in customer and fraudster behaviour, and assess performance across multiple fraud typologies.
• Your analysis will support strategic decision-making, help prioritise areas for intervention and shape effective fraud prevention strategies that balance risk reduction with customer experience.
• Working closely with colleagues across Fraud Strategy, Internal Fraud, Operations and wider business teams, you’ll develop automated monitoring and controls, investigate emerging trends, and provide valuable oversight of control performance across the organisation.
• You’ll also play an important role in supporting fraud incidents, identifying vulnerabilities within the control framework, and contributing to transformation initiatives that drive continuous improvement.

This is an excellent opportunity for someone who enjoys combining analytics, technology and problem-solving to influence meaningful change. You’ll have the chance to shape future fraud prevention capabilities, stay at the forefront of emerging technologies and industry developments, and provide insight that helps strengthen the organisation’s approach to fraud risk management and innovation.

About you:

To be successful in this role, you'll bring a strong background in fraud strategy, analytics and control optimisation, with the ability to translate complex data into effective fraud prevention solutions. You’ll be comfortable working across a range of stakeholders, using data-driven insights to influence decisions and drive meaningful change.

• Keen analytical skills with hands-on experience using SAS and/or SQL to interrogate data, identify trends and build fraud detection strategies.
• Proven experience developing and implementing fraud prevention strategies across multiple fraud typologies, including application fraud, card fraud, mule activity and broader financial crime risks.
• Demonstrable experience creating and enhancing automated fraud controls using multiple data sources, including developing data-driven solutions to detect and prevent internal fraud.
• Experience within a fraud, financial crime or risk environment in banking, insurance or wider financial services.
• A track record of influencing stakeholders and successfully driving change across cross-functional teams, including Operations, Technology, Analytics and Risk functions.
• Extensive knowledge of fraud risks, emerging threats and industry trends, with the ability to assess potential impacts and recommend effective mitigating actions.
• Excellent problem-solving skills, with the ability to interpret complex datasets, generate actionable insights and deliver practical, long-term fraud prevention outcomes.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get:

• 25 days holiday, pro rata.
• Private medical insurance.
• A highly competitive pension to help you build a strong foundation for retirement.
• Access to an annual performance-related bonus.
• Training and development to help you progress your career.
• A great selection of additional benefits through our salary sacrifice scheme.
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Wellhub – access to a range of free and paid options for health and wellness.
• Up to 2 days of paid volunteering a year.

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.